FP&A Customer Success Manager
Datarails
Finance / HR Generalist
Zero100
part-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage collection of large-scale payments from sophisticated buyers and major organisations (average invoice >£100k).
- Navigate complex purchasing systems of global clients with precision and accuracy.
- Raise accurate invoices and ensure timely payment.
- Collaborate closely with internal finance and customer-facing teams.
- Handle higher-volume, lower-value collections.
- Maintain consistent communication with clients to ensure prompt payments.
- Set up payroll, insurance, pension, and internal systems.
- Conduct HMRC/IRS and right-to-work checks.
- Ensure a seamless onboarding process in partnership with hiring managers.
- Manage payroll and benefits closure, system access removal, and compliance checks.
- Support monthly payroll processing and ensure accuracy of records, maintaining accurate HR records and documentation.
Requirements
- Attention to detail – accuracy is critical across financial and HR processes.
- Discretion & high trust – must handle highly confidential information responsibly.
- Strong communication skills – both written and verbal, with the ability to engage confidently with senior internal and external stakeholders.
- Professional maturity – capable of managing sensitive conversations and building positive relationships at all levels.
- Adaptable, proactive, and comfortable working across varied tasks.
- No prior finance or HR experience is required – we encourage applications from career changers and return-to-work professionals.
- Strong organisational skills and a willingness to learn are more important than specific experience – comfort in Excel is a plus
Benefits
- Competitive salary including performance-based bonus
- Unlimited holidays
- Private healthcare & Life Insurance
- Enhanced Pension
- Enhanced Parental Leave Policy
- Custom designed offices in central London with free breakfasts & snacks
- Opportunity to build a broad skill set across both finance and HR
- Exposure to senior stakeholders and large-scale corporate clients
- Regular team socials
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
invoice managementpayroll processingcompliance checksHR record maintenancefinancial documentationpayment collectiononboarding processright-to-work checksinsurance managementpension management
Soft skills
attention to detaildiscretionstrong communicationprofessional maturityadaptabilityproactivityorganisational skillsrelationship buildingconfidentialitywillingness to learn
