Monstro

Analyst

• Attend client meetings alongside the Delivery Manager, capturing requirements, decisions, and action items with precision.
• Engage with client technical teams, security, IT, and business stakeholders to understand their infrastructure, security posture, and integration needs.
• Document business and technical requirements clearly and comprehensively—producing clear, structured documentation that enables engineering and delivery teams to execute implementations effectively.
• Identify dependencies, constraints, and risks early in the engagement and proactively escalate them.
• Translate client-specific needs into technical specifications our engineering team can execute against, including any custom requirements.
• Develop and maintain a solid understanding of Monstro’s architecture, product capabilities, and standard implementation patterns.
• Apply this knowledge to assess client requirements and identify best-fit solutions.
• Develop a deep understanding of client authentication requirements (SSO, OAuth, SAML, etc.) and security standards.
• Map out integration patterns—APIs, data flows, system dependencies—and represent them visually.
• Create technical diagrams (architecture, sequence, data flow) that communicate clearly to both technical and non-technical audiences.
• Stay current on common enterprise infrastructure patterns, particularly in financial services environments.
• Facilitate requirements gathering sessions in partnership with the Delivery Manager.
• Ask the right questions to uncover unstated assumptions and edge cases.
• Manage conversations with multiple stakeholders who may have competing priorities.
• Synthesise input from various sources into a coherent, unified set of requirements.
• Work closely with the Delivery Manager to ensure requirements inform project planning and timeline.
• Partner with Monstro’s engineering team to clarify requirements and answer questions during implementation.
• Escalate technical risks or requirement gaps that could impact delivery.
• Contribute to continuous improvement of our discovery and documentation processes.

Delivery Analyst