FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Attend client meetings alongside the Delivery Manager, capturing requirements, decisions, and action items with precision.
- Engage with client technical teams, security, IT, and business stakeholders to understand their infrastructure, security posture, and integration needs.
- Document business and technical requirements clearly and comprehensively—producing clear, structured documentation that enables engineering and delivery teams to execute implementations effectively.
- Identify dependencies, constraints, and risks early in the engagement and proactively escalate them.
- Translate client-specific needs into technical specifications our engineering team can execute against, including any custom requirements.
- Develop and maintain a solid understanding of Monstro’s architecture, product capabilities, and standard implementation patterns.
- Apply this knowledge to assess client requirements and identify best-fit solutions.
- Develop a deep understanding of client authentication requirements (SSO, OAuth, SAML, etc.) and security standards.
- Map out integration patterns—APIs, data flows, system dependencies—and represent them visually.
- Create technical diagrams (architecture, sequence, data flow) that communicate clearly to both technical and non-technical audiences.
- Stay current on common enterprise infrastructure patterns, particularly in financial services environments.
- Facilitate requirements gathering sessions in partnership with the Delivery Manager.
- Ask the right questions to uncover unstated assumptions and edge cases.
- Manage conversations with multiple stakeholders who may have competing priorities.
- Synthesise input from various sources into a coherent, unified set of requirements.
- Work closely with the Delivery Manager to ensure requirements inform project planning and timeline.
- Partner with Monstro’s engineering team to clarify requirements and answer questions during implementation.
- Escalate technical risks or requirement gaps that could impact delivery.
- Contribute to continuous improvement of our discovery and documentation processes.
Requirements
What you’ll need- 5+ years of experience in a technical analyst, solutions architect, business analyst, or similar client-facing technical role.
- Experience working on enterprise software implementations, ideally within financial services, banking, telecoms, or similarly regulated industries with strict SLAs.
- Strong understanding of integration patterns (REST APIs, webhooks, batch processing, etc.).
- Familiarity with authentication and security concepts (SSO, OAuth, SAML, encryption, network security basics).
- Ability to create clear technical diagrams (architecture, sequence, data flow) using tools like Lucidchart, Miro, Visio, or similar.
- Excellent facilitation skills—comfortable leading meetings and workshops with senior, sometimes demanding, client stakeholders.
- Strong written communication skills; able to produce documentation that is clear, structured, and actionable.
- Ability to engage confidently with both technical and non-technical stakeholders.
- Self-sufficient and resourceful—able to represent Monstro independently in client environments.
- Ability and willingness to travel extensively to client sites (approximately 40–50%+), including potential international travel based on client and project needs.
- Valid passport and ability to undertake international business travel as required.
Benefits
Comp & perks- Competitive salary
- Equity
- Robust benefits package, including paid health, vision, dental, and disability coverage.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical analysissolutions architecturebusiness analysisenterprise software implementationintegration patternsREST APIswebhooksauthenticationsecurity conceptstechnical diagram creation
Soft Skills
facilitationwritten communicationstakeholder engagementself-sufficiencyresourcefulnessproblem-solvingrisk managementrequirements synthesismeeting leadershipclient relationship management