Monotype

Business Development Rep

• Outbound lead generation to build the pipeline for the Inside Sales team
• Handling inbound customer inquiries via phone, web and email
• Conducting individualized needs analyses and actively qualifying incoming leads
• Close collaboration with Sales, Pre-sales and Marketing teams to implement specific customer strategies
• Continuously updating data and call outcomes in Salesforce
• Working with the Product and Sales Enablement teams to stay informed about product updates, customer value propositions and market trends
• Support from the internal Legal department regarding licenses and contract standards

Business Development Representative

Account Manager

• Consult with existing enterprise customers to understand their needs and deliver Monotype’s value proposition.
• Learn Monotype product offerings to become a subject matter expert for key brand clients.
• Negotiate and close strategic renewal deals to meet assigned personal sales quotas and goals.
• Create detailed account plans for each customer, detailing renewal and upsell opportunities.
• Upsell and cross-sell additional solutions to key and strategic renewal accounts.
• Review all purchase orders and contracts to ensure compliance of company policies.
• Organize, track and maintain client account and contact information in CRM database.
• Communicate Monotype’s solutions up to C-Level through strategic value-based selling.