Monogram Health

Program Manager – Strategy

Monogram Health

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Collaborate with program leaders to analyze current processes and develop and implement new workflows and initiatives in an effort to streamline operations
  • Develop and maintain Salesforce dashboards and reporting tools to monitor operational performance and clinical KPIs
  • Use data to drive continuous improvement, adjust workflows, and proactively identify potential issues
  • Serve as a go-to resource for specialty clinicians for operational issues, workflows, and productivity questions
  • Provide project management support for larger initiatives, including creating project plans and tracking milestones, timelines, progress, and action items to ensure timely and successful completion
  • Create and maintain program playbooks, toolkits, best practices, job aids, and business documentation to support scaling and operational consistency
  • Own and manage recurring process audits, ensuring adherence to protocols, timely completion, and accurate submission of results; analyze findings to inform continuous improvement
  • Coordinate and track progress for in-house clinician education programs, including specialty program onboarding, to include schedule coordination, checklist management, and act as a concierge throughout the onboarding process
  • Develop program performance reporting and present performance metrics in regular meetings with organizational leaders to align programmatic expectations and outcomes
  • Develop executive-level PowerPoint presentations for various stakeholders to communicate new initiatives, project status, program performance, and help to drive transparency and alignment on key projects and performance

Requirements

  • Bachelor’s degree in business, healthcare administration or related field
  • Graduate degree in relevant course of study (e.g., MBA) strongly preferred
  • 3+ years of healthcare strategy, product development, program operations, management consulting, or M&A experience
  • Experience in startup environments or growth stage companies strongly preferred; in lieu of specific company stage experience, track record of launching new strategic initiatives within larger corporate environments
  • Strong proficiency in Salesforce, PowerBI, and Excel
  • Experience mapping workflows in Visio or similar tools
  • Detail oriented with excellent analytical and problem-solving skills
  • Ability to work independently and collaboratively with cross-functional teams
  • Flexibility and ability to thrive in a fast-paced, high growth environment
  • Project management skills
  • Self-starter and an independent, critical thinker with ability to perform detailed data analysis and recommend actions and processes based on those analyses
  • Excellent verbal communication and interpersonal skills both in person and on the phone; track record of successfully delivering recommendations and building rapport at an executive level.
  • Analytical and data-driven mindset
Benefits
  • Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
  • Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources
  • Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave
  • Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforcePowerBIExcelworkflow mappingdata analysisproject managementprogram performance reportingclinical KPIsprocess auditscontinuous improvement
Soft skills
analytical skillsproblem-solving skillsdetail orientedindependent thinkercollaborativeflexibilitycommunication skillsinterpersonal skillsself-starterability to thrive in fast-paced environments
Certifications
Bachelor's degreeGraduate degree (MBA preferred)