JavaScript Consultant
interop.io
JavaJavaScript.NETNode.jsPythonReactTypeScript
Solution Engineer
Moneythor
full-time
Posted on:
Origin: • 🇦🇪 United Arab Emirates
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
JavaJavaScriptSQL
About the role
- Own, drive and project manage requirements and deliverables around pre-sales, solution implementation, ongoing professional services, and client-retention activities.
- Provide operational, technical and strategic expertise to execute Moneythor’s client-facing activities.
- Responsible for assisting our digital banking prospects and existing clients by addressing their ongoing technical & functional questions or issuers.
- Act as a solution expert and technical go-to person for our client success and sales organizations.
- Play an evangelist role with our clients on the existing and/or new features of the solution.
- Maximize platform adoption/engagement and drive new business growth through greater advocacy and reference-ability.
- Identify potential opportunities to extend our relationship with clients and ensure that these are passed on to the appropriate team members.
- Understand and analyse clients’ business & technical requirements, and help implement, test, package, deploy the Moneythor solution and ensure timely and accurate deliveries.
- Leverage technologies such as JavaScript, HTML/CSS, SQL and Java among others to assist our clients.
- Maintain in-depth understanding of the Moneythor solution and provide vetted, impactful customer feedback to the product team.
- Use a case tracking system to manage information, questions and answers for every client-driven request.
- Maintain expert professional knowledge about the market, technologies and developments in the digital banking industry.
- Respond to service disruptions/incidents as part of our internal incident procedures.
- Ensure accurate and timely completion of all projects and requests.
- Report into VP Success & Support and collaborate with business development, product, and engineering teams.
Requirements
- 5+ years of experience working in a solutions engineering role, or as a client-facing technical and business analyst with involvement in project implementation, pre-sales and support activities.
- Hands-on technical experience with JavaScript, HTML, Java, SQL, Web and database technologies.
- Excellent written and oral communication skills.
- An eye for details and polished deliverables.
- Ability to work on multiple client accounts in autonomy with little or no management oversight.
