Moneycorp

KYC Operations Analyst

Moneycorp

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Liaise with dealers, relationship managers, and clients to request and collect required documentation for CDD/KYC purposes.
  • Ensure all client information is complete, accurate, and up to date before submission for review.
  • Maintain and update client records in internal systems, ensuring data integrity and compliance with regulatory standards.
  • Track and monitor documentation requests, following up proactively to meet deadlines.
  • Support periodic KYC refreshes, remediation projects, and regulatory-driven reviews.
  • Contribute to process improvements that enhance the efficiency, accuracy, and consistency of client data collation.
  • Act as the operational link between sales teams, onboarding, payment operations, and compliance.
  • Manage and maintain CRM data quality, including pipeline hygiene, account updates, ownership alignment, and product configuration.
  • Support onboarding workflows for new clients and product activations, ensuring the sales team has clear visibility of progress and outstanding requirements.
  • Work with sales and relationship managers to ensure account setups, permissions, and trade profiles match client requirements.
  • Produce regular MI and dashboards for sales leadership, tracking onboarding cycle times, KYC pipeline progress, revenue activation metrics, and client usage trends.
  • Assist with forecasting and pipeline consolidation by validating data inputs and ensuring CRM accuracy.

Requirements

  • Experience in client support, sales operations, onboarding, administrative, or operations role within financial services.
  • Familiarity with CDD/KYC processes and regulatory requirements is desirable.
  • Strong organisational skills and exceptional attention to detail.
  • Excellent communication skills, with the ability to engage professionally with internal teams and clients.
  • Proficiency with CRM or client lifecycle management systems (e.g., Microsoft Dynamics).
  • Strong data-handling, reporting, and dashboarding skills.
  • Ability to manage multiple tasks and prioritise effectively in a fast‑paced environment.
  • Team‑oriented, proactive, and comfortable working across both commercial and operational teams.
Benefits
  • Private medical health insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CDDKYCdata integrityreportingdashboardingdata handlingpipeline consolidationclient lifecycle management
Soft Skills
organizational skillsattention to detailcommunication skillsteam-orientedproactiveability to manage multiple tasksprioritization