
Payment Solutions Analyst
Moneycorp
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Act as a processor to facilitate Mass payments for Key Corporate clients
- Ensure the smooth running and execution of all transactions
- Understand the Payment solutions that exist and service the existing and new client books
- Responsible for running processing for key clients and ensuring that all payments are dealt with efficiently
- Retain and grow the current book of business by providing efficient service on incoming mass payment files
- Integrate and provide mass payment services for the new book of clients
- Help clients to on-board and process mass payments
- Work in close collaboration with the payment solutions, account opening, AML and operations teams
- Generate new ideas for expanding the Payment Solutions business
- Work closely with Back Office and customer service to help build strong client relationships and service
- Automate and create better ways to process payments, book deals and FX trades
- Project the highest standards of professionalism to all existing and potential clients
- Represent the company externally e.g. trade fairs, exhibitions, client events
Requirements
- Previous mass payments and FX dealing experience would be desirable
- Strong customer care and development skills
- A good relationship builder (direct team members, cross-departmental colleagues, stakeholders and customers)
- Working within a multichannel environment e.g. telephone, email, face to face
- Prior experience in APIs is preferrable
- Degree-level education or equivalent experience desirable
- Fluency in English is essential and any additional European languages would be desirable.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
mass paymentsFX dealingAPIspayment solutionstransaction processingautomationclient onboarding
Soft Skills
customer carerelationship buildingcollaborationcommunicationidea generationprofessionalism
Certifications
degree-level education