Mondia Group

Key Account Manager

Mondia Group

full-time

Posted on:

Location Type: Hybrid

Location: Madrid • Spain

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About the role

  • Development and implement a customer-centric business development strategy
  • Set ambitious objectives and drive results through effective teamwork ensuring achievement of KPIs
  • Lead the service team in delivering excellence in customer-centric service
  • Revenue management and forecasting on a regular basis (weekly, monthly and quarterly)
  • Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries
  • Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realization
  • Continually assess the market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions
  • Collaborate with internal teams (Marketing, Product, Content) to design and implement differentiated and profitable solutions
  • Effectively collaborating with internal and external customers on business-related support activities for troubleshooting/Issue resolution
  • Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company products and services.
  • Ability to travel regionally and internationally as and when required

Requirements

  • Excellent knowledge of the Telecom Operator landscape
  • Minimum of 4 years working experience in digital tech with proven track record as Acocunt Manager (ideally within a Technology Content & Information service provider)
  • Strong communication skills with a client-centric approach to solution-selling
  • Ability to influence and effectively articulate a value proposition
  • A proven track record of structuring and managing complex negotiations to successful closure and execution
  • Strong analytical skills and previous experience with revenue forecasting
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and Salesforce
  • Fluent in English
Benefits
  • Hybrid Office - 13 WFH days per quarter
  • Company bonus
  • Flat hierarchies and short decision-making paths
  • Cooperation in a highly motivated, young, international team spread across 3 continents
  • An attractive location in a creative and modern office
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
revenue managementforecastingsolution-sellingnegotiationanalytical skills
Soft Skills
communicationclient-centric approachinfluencearticulationteamwork