
National Account Manager, Naturals
Mondelēz International
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $109,000 - $149,875 per year
About the role
- Build Mondelēz International business with the customer as measured by profitability achievement, share gains, volume targets, special programs, and new item introductions.
- Develop and cultivate effective, positive business relationships with key customer decision makers - penetrate all levels and key functions of the customer.
- Collaborates with Category Planners, Shopper Marketing, and Key Stakeholders to tailor Mondelēz International programs consistent with customer strategies through the development of Sale’s presentations to sell‐in new items, new distribution, merchandising events, etc.
- Create synergies in the Mondelēz International portfolio of products to drive customer profitability and Mondelēz International revenue, consumption and share.
- Collaborates with customer to ensure compliance and performance on agreed upon strategies / tactics.
- Proactively manages plan: Translates priorities into actionable plans specific to category/customer.
- Builds/delivers revenue, profit, and share by applying category management principles and business analytic best practices to identify key category drivers and implementing business recommendations to drive Mondelēz International & Customer growth.
- Ensure accuracy of LE by updating customer plan & TPM Customer Plans based on actual performance; targeting continuous improvement in forecasting and “Revenue Call”.
- Manages communications with Supply Chain ensuring accurate, timely Forecast and order management.
- Provides updates to management on competitive activity (Customer and in the Market), Customer specific strategy changes, key marketplace updates and other business-related activities.
- Conducts category analysis by utilizing current consumer and category insights and KPI Reports.
- Analyzes the category, the customer and the consumer information to make strategic business building decisions: Leverages analytical support to understand customer/category implications of the information presented.
- Recognizes opportunities to grow share / profitability with the customer. Evaluates post event analytical support to determine profitability and ROI of trade funded events. Determine areas for improvement and increased trade efficiencies. Collaborates with the customer to continually refine future plans.
- Manages operating costs: Manages effective trade funds spending within budget. Develops effective and efficient merchandising that maximize ROI. Ensures timely and efficient resolution to Customer deductions. Reviews KPIs to determine necessary action steps to improve category profitability.
- Leads the resolution of post audit deductions (with administrative support when appropriate). Adheres to auditing policy and procedures.
- Leads broker management for the Natural customers including contract, commissions, KPI tracking and joint business planning.
Requirements
- Minimum 1-3 years in a customer-facing role in FMCG/CPG industry with proven selling/negotiating experience; HQ Selling experience a plus.
- Previous experience with UNFI, Kehe, Whole Foods, Sprouts or other large retail chain customer is ideal.
- Proficient with Microsoft Excel & PowerPoint
- Successful relationship building/partnership
- Previous experience in trade spend management and budgeting
- Strong organizational skills and attention to detail
- Data analytics & insights: previous experience with Nielsen, Spins, Circana/IRI or other syndicated data tool preferred.
- Familiarity with sales and forecasting tools (TPM), highly preferred.
Benefits
- health insurance
- wellness and family support programs
- life and disability insurance
- retirement savings plans
- paid leave programs
- education related programs
- paid holidays and vacation time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
category managementbusiness analyticstrade spend managementbudgetingdata analyticsforecastingsales presentationsmerchandisingKPI analysispost event analysis
Soft Skills
relationship buildingnegotiationorganizational skillsattention to detailcommunicationcollaborationstrategic thinkingproblem solvingcustomer engagementleadership