National Account Manager – Travel
Mondelēz International
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $90,800 - $124,850 per year
About the role
- Serve as the Vertical Lead for the Travel Channel, owning strategy, execution, and national relationship management for airport concessionaires, travel retailers, and airline partners.
- Act as the primary HQ contact for HMSHost, Paradies Lagardère, Hudson News, airport concession groups, and other major travel retail operators.
- Partner with brokers and specialty travel agencies to develop and expand airline procurement access, supporting RFPs, menu cycles, and in-flight snacking programs.
- Lead annual Joint Business Plans, category growth strategies, retail innovation programs, and merchandising excellence initiatives tailored to airport and travel environments.
- Use travel channel data, concession insights, and shopper analytics to identify penetration gaps, drive sales activation, and close distribution or compliance voids across airports, lounges, and airlines.
- Build and execute multi-segment growth strategies leveraging data sources such as Circana, airport traveler behavior insights, and airline consumption trends.
- Identify white-space innovations that meet traveler needs across snacking, shareable formats, and premium on-the-go offerings.
- Manage activity, customer pipelines, and opportunity tracking through HubSpot CRM, documenting engagement, incremental wins, and volume growth.
- Lead negotiation and renewal of multi-year agreements with travel retailers, airport concessionaires, and select airline procurement teams using JVC principles.
Requirements
- Minimum 5 years of experience in Travel Retail, Airport Concessions, Airline Away From Home, Convenience Retail, or Managed Services.
- Strong understanding of airport concession models, airline procurement processes, compliance drivers, and distribution pathways unique to travel channels.
- Proven success building and maintaining strategic relationships with travel retailers, concessionaires, brokers, and airline partners.
- Strong analytical and financial skills, including forecasting, pricing strategy, revenue management, and contract valuation.
- Highly organized with the ability to manage multiple partners across airport and airline networks simultaneously.
- Track record of successful contract negotiation and ability to drive win/win outcomes with strategic partners.
- Creative, innovative thinker with a strong bias for action and the ability to uncover white-space opportunities in the travel and in-flight snacking.
- Travel: 25–35% travel required.
Benefits
- health insurance
- wellness and family support programs
- life and disability insurance
- retirement savings plans
- paid leave programs
- education related programs
- paid holidays and vacation time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisforecastingpricing strategyrevenue managementcontract valuationnegotiationstrategic relationship managementmerchandising excellenceRFP managementsales activation
Soft skills
organizational skillsanalytical skillscreative thinkinginnovative thinkingrelationship buildingmulti-partner managementstrategic thinkingproblem-solvingcommunication skillsbias for action