Mondelēz International

National Account Manager – Hospitality & Entertainment

Mondelēz International

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $87,600 - $120,505 per year

About the role

  • Serve as the Vertical Lead for the Hospitality & Entertainment segment, owning strategy, execution, and national relationship management for key procurement groups and venue operators
  • Act as the primary HQ contact for Avendra, hotel management companies, theme park operators, and sports/entertainment concessionaires such as Levy and other MSP partners
  • Develop and lead annual Joint Business Plans, category strategies, menu/merchandising programs, and compliance initiatives tailored to hotels, stadiums, casinos, and entertainment venues
  • Leverage sales data, operator insights, and venue analytics to identify penetration gaps, drive customer activation, and close distribution or compliance voids across lodging, concessions, and entertainment channels
  • Build and execute multi-segment growth strategies using Circana, Technomic, and industry specific insights (e.g., sports venue trends, hotel procurement patterns, travel & leisure consumption behaviors)
  • Expand Mondelez reach across hotels/resorts, stadium concessions, luxury suites, grab-and-go outlets, micro-market–style concessions, and premium hospitality experiences
  • Manage activity and pipeline through HubSpot CRM, capturing partner engagement, tracking incremental volume wins, and providing regular performance updates
  • Lead negotiation and renewal of multi-year agreements with hospitality procurement groups and venue concessions using JVC principles
  • Ensure proactive contract enablement by working cross-functionally across revenue management, finance, supply chain, and customer marketing
  • Collaborate with field sales, brokers, and distribution partners to execute venue programs, optimize planograms/menuing, and enhance merchandising and last-mile execution
  • Partner with marketing and category teams to create hospitality-specific and venue-specific selling stories, seasonal activation windows, special event promotions, and large-event merchandising toolkits
  • Represent Mondelēz at key hospitality, sports/entertainment, and venue foodservice associations and events, strengthening brand visibility and elevating executive relationships
  • Maintain deep understanding of industry trends including travel recovery, sports/entertainment attendance patterns, premium hospitality growth, automation, and evolving snacking behavior to inform strategy

Requirements

  • Bachelor’s Degree required
  • Minimum 5 years of Foodservice experience in Hospitality, Lodging, Sports & Entertainment, Stadium/Arena Concessions, Theme Parks, or related Managed Services
  • Strong understanding of hospitality procurement structures, venue concession operations, compliance drivers, and distribution pathways
  • Proven ability to build and maintain strategic relationships across procurement groups, management companies, and large venue operators
  • Strong financial and analytical capabilities, including forecasting, revenue management, contract valuation, and P&L ownership
  • Highly organized and detail-oriented, able to manage multiple hospitality and entertainment agreements simultaneously
  • Track record of successful contract negotiation and driving win/win outcomes with strategic partners
  • Creative, innovative mindset with the willingness to challenge the status quo and unlock white-space opportunities across lodging and live entertainment
  • Travel requirements: 25–30% travel to hotel partners, stadium/arena headquarters, tradeshows, distribution partners, and field activation events
Benefits
  • health insurance
  • wellness and family support programs
  • life and disability insurance
  • retirement savings plans
  • paid leave programs
  • education related programs
  • paid holidays and vacation time
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
foodservice experiencehospitality procurementvenue concession operationsfinancial analysisrevenue managementcontract negotiationP&L ownershipforecastingcompliance initiativesmulti-segment growth strategies
Soft Skills
relationship managementorganizational skillsdetail-orientedstrategic thinkingcreativityinnovationnegotiation skillsproblem-solvingcollaborationcommunication
Certifications
Bachelor’s Degree