Medical Administration Officer
Monash Health
full-time
Posted on:
Location Type: Office
Location: Clayton • Australia
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About the role
- Responsible for providing high-level customer service to patients across a variety of settings
- Reception duties, including meeting and greeting patients and their families
- Managing the phone system and scheduling appointments for internal and external patients according to clinical requirements
- Demonstrating excellent interpersonal and communication skills
- Working as part of a rotational shift time roster
- Provide efficient and effective administrative support, contributing to optimal patient care and the overall functioning of the service
Requirements
- Previous experience in radiology or medical administration would be an advantage
- Excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment.
- Attention to detail coupled with ability to priority competing tasks and deadlines
- Able to work autonomously as well as part of a wider multidisciplinary team
- Hardworking, passionate, proactive dedicated work ethic
- Flexible, adaptable, and inclusive team member
- Ability to learn new computer software with ease
Benefits
- Salary packaging options that increase your take-home pay
- Comprehensive Health and Wellbeing program
- 5 weeks annual leave
- Free vaccinations
- Private health insurance at discounted rates
- Health imaging services + more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceinterpersonal skillscommunication skillsattention to detailability to prioritize tasksautonomous workteam collaborationwork ethicflexibilityadaptability