Monash Health

Compliance

• Lead and embed robust systems to monitor, evaluate and report on clinical standards of assessment, care and service delivery
• Drive compliance and quality improvement aligned to legislative and accreditation requirements
• Provide expert advice to Operations Managers and senior leaders on risk management, audit outcomes and clinical performance trends
• Oversee audit programs, clinical incident data reporting and clinical review recommendations
• Provide oversight to Quality Partners and support analysis of key clinical indicators
• Strengthen documentation standards, audit readiness and risk mitigation strategies
• Support investigations of critical incidents and adverse events
• Develop and review clinical policies, guidelines and procedures to reflect best practice and regulatory change
• Deliver education, mentoring and support to facility and service leaders to build capability in quality and compliance

Quality and Compliance Manager – Aged Care Services

Administration

• Support the delivery of daily administrative operations for the Imaging Department
• Support the administration team and assist the Site Administration Supervisor
• Foster open, effective communication with internal and external stakeholders

Administration Team Leader

• Responsible for providing high-level customer service to patients across a variety of settings
• Reception duties, including meeting and greeting patients and their families
• Managing the phone system and scheduling appointments for internal and external patients according to clinical requirements
• Demonstrating excellent interpersonal and communication skills
• Working as part of a rotational shift time roster
• Provide efficient and effective administrative support, contributing to optimal patient care and the overall functioning of the service

Medical Administration Officer

Accounts Payable

• Assist the Accounts Payable Manager in delivering the full end to end service delivery for internal stakeholders and external suppliers at Monash Health in the area of processing payments including, invoices, reimbursement claims, purchase card statements, travel statements, and all other non-payroll payments.
• Set, allocate and monitor the work allocation of Accounts Payable Officers to ensure payments are processed efficiently within terms of trade and prompt payment guidelines.
• Act as the first level of support for Accounts Payable team members, internal and external stakeholder queries.
• Assist in knowledge sharing activities with the Accounts Payable team members and participate with other Finance staff.
• Completion and review of Supplier Statements reconciliations, ensuring all key suppliers are reconciled weekly/monthly/as required ensuring all reconciling items are actioned promptly and communicated with suppliers as appropriate
• Overseeing the daily audit of expenses, ensuring completed on time and in full each day
• Management of purchasing cards, and adherence to policies by all card holders.
• Ensure timely and appropriate approval, regular review of card holders
• Drive compliance with all Financial Services policies and procedure guidelines relating to Accounts Payable, ensuring work is conducted accordingly.
• Make recommendations to the Financial Controller for the development and updating of relevant policies, procedures and guidelines to reflect changes and improvements.
• Assist in updating and maintaining electronic records to ensure timely, accurate and up-to-date information is available.
• In conjunction with the Accounts Payable Manager, managing workload and leave, ensuring that the appropriate level of staffing is available to support business needs at requirements at all times, especially during peak workload periods
• Manage the performance of staff including the conduct of performance development plans where necessary
• Drive continuous improvement within the Accounts Payable function.
• Work collaboratively with key stakeholders to improve Accounts Payable processes and provide efficient services to customers.

Accounts Payable Team Leader

Executive Assistant

• Provide high-level administrative and organisational support to the Operations Director and Director of Nursing for MMC and Operations Manager Emergency and Intensive Care
• Coordinate day-to-day operations
• Assist with managing priorities across MMC site
• Prepare documentation and reports
• Support communication between internal and external stakeholders
• Prepare executive level presentations, reports and documents
• Coordination of feedback and responses
• Extensive Diary Management
• Coordinate meetings including venue bookings, preparing agendas and minutes
• Draft communications, completion of projects and maintaining data as required
• Provide efficient and effective administrative support and office management
• Participate in Zone Warden roster
• Collaborate with the MMC Site Laision role

Personal Assistant to the OD/DON, MMC / OM, ED & ICU

Manager

• Lead and support the Plastic & Reconstructive Surgery portfolio
• Contribute to safe and effective theatre operations through proactive floor coordination.
• Support patients through their stay at Monash Health.
• Collaborate within a multidisciplinary team in the theatres.

Associate Nurse / Midwife Manager – Theatres and Procedure Rooms

• Investigate reported duplicate UR numbers/records and actively manage newly created duplicates.
• Accurately access patient records and other available data to determine if they are duplicate or unique records
• Accurately merge duplicate patient records once confirmed as duplicate in iPM and downstream systems(e.g. SMR, EMR and WebPAS)
• Identify patient records that have been overwritten with another patient’s information and take the necessary actions to rectify
• Methodically follow all relevant procedure manuals and business rules, including knowing when to escalate issues to the Team Leader / Manager
• Answer and assist incoming callers in a friendly, courteous and professional manner
• Actively make outgoing phone calls to confirm identification of patients in a friendly, courteous and professional manner
• Unmerge records on iPM, SMR, WebPAS
• Routinely and accurately report individual statistics and duplicate UR data
• Generate data on a BI report
• Retrieve historical medical records from offsite storage for duplicate UR investigations
• Prepare historical medical records for back scanning as they relate to duplicate UR investigations
• Correct errors electronically in SMR
• Log tickets on Central when integration issues occur
• Update UPI with alerts as required
• Utilise the Duplicate UR Access Database to accurately collect and record relevant data
• Communicate in writing to internal stakeholders with respect to the outcomes of duplicate UR investigations, findings and outcomes
• Ensure confidentiality and security of information is maintained at all times.

UR Administration Officer

Consultant

• Provide specialized medical care in a multidisciplinary team environment
• Supervise and teach specialist registrar trainees, residents, and medical students
• Participate in an active research team with current projects and trials
• Provide consultations and outreach services as required

Consultant Intensive Care Specialist – Adult

Human Resources

• Provide secretariat support for the Monash Health Human Research Ethics Committees (HRECs)
• Undertake management of administration activities of the Monash Health Human Research Ethics Committee (MH HRECs)
• Responsible for Certification of the Monash Health HRECs under the NHMRC
• Ensure the MH HRECs function in accordance with NHMRC and VMIA guidelines
• Promote a team approach fostering an inquisitive and improvement focused atmosphere
• Provide leadership role at state and national forums on ethics and governance
• Manage the process to undertake appeals and notification of complaints
• Supervise and support junior team members and interns
• Management of HRECs membership
• Contribute to other activities on research governance & Compliance

Human Research Ethics Committee Executive Officer

• Greet patients arriving at the HITH clinic, answer phone enquiries, and confirm appointments.
• Manage patient phone and face to face inquires and liaising with the nurse in charge
• Registering patient information, admissions, discharges, transfers and booking of inpatient and outpatient appointments.
• Stock control
• Reconsolidating invoices and other clerical tasks
• Liaising with other administration assistants across the HITH services from other sites.

Administrative Assistant

• Join our team as a Maternity Manager
• Experience leadership at a management level
• Support the team commencing 30th March 2026 until 8th January 2027
• Work at Pregnancy Clinic based at Dandenong Hospital – Monday to Friday
• Responsible for the management and leadership of the Jade team Maternity Clinics - Fetal Surveillance
• Work with your team to care for antenatal women
• Lead a dynamic, professional group
• Accountable for the clinical, financial and human resource management of your area
• Coordinate your pregnancy clinics weekly

Midwife Manager, Maternity Clinics

• Join our team as an Associate Nurse Manager in a part time, fixed term 12 month position until Feb 2027 working out of Monash Children’s Hospital – Paediatric Surgery at Clayton
• Represent an integral link between the nursing and the broader leadership team
• Support nurses whilst working closely with the Nurse Manager to help drive the operational requirements and key performance indicators (KPI’s) of the department to deliver outstanding patient centred care
• Responsible for supporting the management of specific portfolios, including but not limited to: Clinical support and education, Roster and leave management, Support services, Staff performance review and development (Grade 2 Registered Nurses, Enrolled Nurses), Quality and safety, Daily operational performance / support

Associate Nurse Manager – Paediatric Surgery

Therapist

• Provide assistance to Physiotherapists and other Allied Health professionals
• Work with direct supervision to implement therapeutic and related activities, in individual and group settings
• Provide clinical assistance to Allied Health professionals implementing therapy programs in consultation with the Allied Health Professionals
• Provide non-clinical assistance to Allied Health professionals including administrative and cleaning duties
• Work across sites as required

Allied Health Assistant, Grade 2/3 – Physiotherapy

Project Manager

• Lead Radiology’s input into the AI tender process, including developing requirements and evaluating vendor responses
• Assess AI algorithm suitability, performance and integration within clinical workflows
• Develop a comprehensive implementation plan for an AI-enabled Radiology platform
• Support clinical, digital health, academic and commercial partnerships
• Produce high-quality reports, briefings and presentations to support governance
• Contribute to innovation activities across radiology education, workflow automation, analytics and patient safety
• Demonstrate commitment to continuous improvement and value-based care

Artificial Intelligence and Innovation Project Manager

• Providing high-level customer service to patients in a variety of settings including: Reception meet and greet patients and their families
• Phone system, making appointments for internal and external patients according to their medical needs.
• Working on a rotational roster. Shift time for this role is 10:30am-19:00pm.
• Delivering efficient and effective administrative support, contributing to optimum patient care and overall functioning of the service.
• Being the first point contact for many of our patients when they attend our unit, providing a welcoming manner with clear communication skills combined with empathy and patience.