Medical Administration Officer
Monash Health
full-time
Posted on:
Location Type: Office
Location: Bentleigh East • Australia
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About the role
- Providing high-level customer service to patients in a variety of settings including: Reception meet and greet patients and their families
- Phone system, making appointments for internal and external patients according to their medical needs.
- Working on a rotational roster. Shift time for this role is 10:30am-19:00pm.
- Delivering efficient and effective administrative support, contributing to optimum patient care and overall functioning of the service.
- Being the first point contact for many of our patients when they attend our unit, providing a welcoming manner with clear communication skills combined with empathy and patience.
Requirements
- Previous experience in radiology or medical administration would be an advantage
- Excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment.
- Attention to detail coupled with ability to priority competing tasks and deadlines
- Able to work autonomously as well as part of a wider multidisciplinary team
- Hardworking, passionate, proactive dedicated work ethic
- Flexible, adaptable, and inclusive team member
- Ability to learn new computer software with ease
Benefits
- Salary packaging options that increase your take-home pay
- Comprehensive Health and Wellbeing program
- 5 weeks annual leave
- Free vaccinations
- Private health insurance at discounted rates
- Health imaging services + more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecommunication skillsempathypatienceattention to detailability to prioritize tasksautonomous workteam collaborationflexibilityadaptability