Monaco Digital

Support Engineer

• Take ownership of and handle user requests and incidents (Levels 0 and 1)
• Assist users and remotely access workstations
• Escalate to technicians and/or appropriate teams when necessary
• Produce intervention reports and update request/ticket tracking
• Manage passwords and first-level user accounts
• Write technical specifications
• Maintain documentation based on actions performed
• Prepare and deploy workstations and various IT equipment
• Configure printers
• Manage antivirus solutions

Support Technician

QA Engineer

• Ensure compliance with the quality charter defined at Monaco Digital
• Promote the dissemination of quality best practices
• Participate in the review of specifications
• Write test plans/test cases in accordance with departmental standards
• Execute manual test campaigns
• Design automated regression tests
• Manage the reporting and tracking of defects
• Provide tracking indicators to the project manager
• Act as an advisor to business analysts
• Work closely with development teams
• Report to management

Software Tester

Consultant

• Organize and participate in client requirements-gathering workshops
• Write workshop minutes and functional specifications
• Understand the data model and conceptualize it
• Transform, integrate and harmonize data
• Produce dashboards
• Adhere to and manage the project's defined objectives

BI Consultant

Network Engineer

• Analyze, diagnose and resolve tickets
• Escalate to the appropriate teams when necessary
• Detect and resolve network outages and failures
• Monitor alerts using Zabbix
• Install and update applications
• Secure connections and create VPNs
• Ensure antivirus, firewall and data security are kept up to date
• Install, configure and maintain equipment
• Respond to incidents remotely or on client sites
• Organize cabling
• Maintain IT assets and patch panels in good condition
• Perform network configurations, TCP/IP and routing protocols
• Manage telephony and Wi‑Fi

Senior Network Technician

Backend Engineer

• Analyze, design and develop business applications for our clients.
• Write functional and technical specifications.
• Prepare effort and cost estimates.
• Follow coding best practices.
• Maintain existing business applications.
• Coordinate project stakeholders.

Software Development Engineer, .NET

• Analyze, design and develop business applications for our clients
• Write functional and technical specifications
• Prepare and track effort estimates and project schedules
• Follow best programming practices
• Perform code reviews with other developers
• Ensure the implementation of unit tests

Java Design & Development Engineer

• Inform, advise, and support Monaco Digital and its clients on the protection of personal data
• Perform compliance assessments
• Develop and monitor action plans
• Maintain up-to-date compliance registers
• Draft procedures and privacy notices
• Conduct Data Protection Impact Assessments (DPIAs)
• Assist and advise clients in their compliance processes
• Help colleagues adopt and understand data protection practices