Mon compte

Vendor Network Program Manager

Mon compte

full-time

Posted on:

Location Type: Office

Location: Chicago • Illinois • United States

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Salary

💰 $120,000 - $140,000 per year

About the role

  • Select, configure, and launch a Vendor Management System (VMS) or integrated vendor portal.
  • Author a Vendor Code of Conduct and SOPs defining ethical sourcing standards and operating expectations.
  • Create a cross-functional Purchasing Committee and define RACI ownership across Procurement, Legal, and Property Operations.
  • Lead make-vs-buy analyses to determine which services should be outsourced versus brought in-house to maximize portfolio ROI.
  • Recruit, vet, and onboard a multi-region vendor base (HVAC, plumbing, roofing, etc.) to support all managed territories.
  • Design a tiered vendor classification model (Strategic, Preferred, Transactional) based on performance, risk, and business criticality.
  • Develop a phased rollout plan aligned to portfolio needs, regional density, and opportunity size.
  • Identify and implement ancillary revenue opportunities tied to the vendor ecosystem (e.g., maintenance coordination or repair markups).
  • Structure performance-based agreements, rebates, and national vendor programs that generate non-operating revenue for TCC.
  • Monitor and report on cost savings, rebates, and incremental revenue generated by the vendor program.
  • Design standardized KPIs and SLAs, including response times, first-time fix rates, and client satisfaction.
  • Build and maintain regional labor and materials benchmarks to prevent cost overruns and protect client budgets.
  • Negotiate bulk purchasing and national account agreements using total portfolio volume.
  • Partner with Legal to develop MSAs and SOW templates that reduce liability and clearly define vendor responsibilities.
  • Establish tiered insurance, licensing, and security requirements aligned to vendor risk profiles.
  • Implement automated tracking for W-9s, COIs, licenses, and renewals to ensure zero work is assigned to non-compliant vendors.

Requirements

  • Bachelor’s degree in Business, Supply Chain Management, Real Estate, or a related field; professional certifications (e.g., CPSM) are a plus.
  • 5+ years in procurement or vendor management, with demonstrated experience building a program from scratch.
  • Experience with property management platforms (Vantaca, Buildium, CINC) and leading software implementations.
  • Proven ability to negotiate complex Master Service Agreements and manage multi-party issues.
  • Comfort operating in ambiguity and transforming manual processes into scalable, automated systems.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Vendor Management Systemmake-vs-buy analysisperformance-based agreementsnegotiationautomated trackingKPI designSLA designvendor classification modelcost savings monitoringancillary revenue identification
Soft Skills
leadershipcross-functional collaborationproblem-solvingnegotiationadaptabilitycommunicationorganizational skillsstrategic thinkinganalytical skillsrelationship management
Certifications
Bachelor’s degreeCPSM