Momentus Technologies

Account Manager

Momentus Technologies

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and engagement.
  • Serve as the main liaison between clients and internal teams, ensuring deliverables meet client expectations and timelines.
  • Identify growth opportunities within existing accounts and develop upselling and cross-selling strategies.
  • Collaborate closely with product, marketing, and support teams to tailor solutions to client needs.
  • Lead strategic account planning, including quarterly business reviews and renewal strategies.
  • Negotiate contracts and renewals with a focus on value creation and long-term success.
  • Monitor account health and proactively address any issues or risks.
  • Track account performance, client feedback, and usage metrics to inform strategies.
  • Stay current on industry trends, client business challenges, and competitive landscape.
  • Occasionally pursue and close strategic new business opportunities that align with target markets or current client portfolios.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field.
  • 2+ years of experience in Account Management in a SaaS environment
  • Proven ability to manage and grow key accounts, drive retention, and deliver exceptional client experiences.
  • Strong interpersonal, communication, and relationship-building skills.
  • Confidence in negotiation and problem-solving, with a proactive and client-first mindset.
  • Experience using CRM platforms (Salesforce preferred) and other client management tools.
  • Ability to manage multiple accounts and priorities with strong project management skills.
  • Excellent presentation and storytelling abilities, both one-on-one and in group settings.
  • A strategic thinker who understands sales cycles, business value, and customer lifetime value.
  • Willingness to travel occasionally for client meetings and events.
  • Must be fluent in both German and English languages
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Account ManagementSaaSProject ManagementNegotiationUpsellingCross-sellingClient RetentionClient ExperienceSales CyclesCustomer Lifetime Value
Soft Skills
Interpersonal SkillsCommunication SkillsRelationship BuildingProblem SolvingProactive MindsetStrategic ThinkingPresentation SkillsStorytellingClient-first MindsetTime Management