Momar, Inc.

Customer Support

• Primary point of contact for an assigned geographical section or market specific account base
• Provide product or service information relative to Altor’s product portfolio
• Respond to customer inquiries via phone, email, or chat in a timely and professional manner
• Handle customer complaints and concerns effectively
• Assist customers with placing orders, tracking shipments, and processing returns or replacements
• Develop a comprehensive understanding of products or services to effectively address customer questions and concerns
• Build and maintain strong customer relationships
• Maintain detailed records of customer interactions and provide regular reports

Customer Care Specialist

Sales

• Managing all aspects of the sales operations with the primary objective of ensuring sales revenues meet or exceed goals.
• Spearheading the development of new sales pipelines, building processes to achieve revenue growth.
• Managing the sales account managers and performance to sales plan objectives.
• Delivering financial results to corporate targets with full P&L and balance sheet ownership.
• Responsible for various aspects of contract negotiations, implementation, and communications.

Customer Care Specialist

Director, Sales