Mollica IT

ServiceNow Consultant – Mid-level

Mollica IT

full-time

Posted on:

Location Type: Hybrid

Location: Brazil

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Tech Stack

ServiceNow

About the role

  • Implement specified and approved requirements from the backlogs of the teams you work with, ensuring acceptance criteria and designed test scenarios are met.
  • Support the documentation of the user stories that make up the teams' backlogs, ensuring requirements are sufficiently clear for implementation.
  • Build prototypes or implement proofs of concept within product design teams.
  • Design automated tests on the platform (unit and regression), ensuring key functionalities are covered.
  • Participate in all team ceremonies, including effort estimation.
  • Execute all team tasks that fall under your responsibility.
  • Promptly escalate any impediments observed so they can be addressed by the team’s Agile Master or the client team overseeing the service.
  • Other routine activities of the area.

Requirements

  • Bachelor’s degree in progress in Information Technology or a related field.
  • Professional experience with the ServiceNow platform.
  • Hold the following official certification from the platform vendor: (CSA) Certified System Administrator.
  • Completed the following courses from the official ServiceNow training track: ServiceNow Fundamentals; Scripting in ServiceNow Fundamentals; Automated Test Framework (ATF): Introduction; Automated Test Framework (ATF): Run Tests and Test Suites; Automated Test Framework (ATF): Create and Schedule Tests and Test Suites; Automated Test Framework (ATF): Additional Tips, Techniques, and Resources.
  • Note: If the candidate is close to completing their degree (expected graduation in December), an exception to the higher-education requirement may be considered.
Benefits
  • Medical and dental coverage.
  • Profit-sharing.
  • Internet allowance to support hybrid work.
  • Life insurance.
  • Meal/food allowance.
  • Flexible benefits package: you receive points to distribute among options that best meet your needs according to the program rules.
  • Professional development: corporate university, access to online learning platforms, a language platform with over 7,500 contents and around 60 courses organized by level, area, professional skills and interests, and a platform that aggregates educational institutions offering exclusive discounts for Deloitte professionals and their dependents. In addition, we offer a structured career plan with mentorship from Deloitte professionals via a coach who can listen to your challenges and support your development in both technical and behavioral skills based on their experience.
  • Well-being support: telemedicine service for remote pre-assessment; a family support program for expectant employees and future parents offering comprehensive assistance; Gympass; one day off during your birthday month to celebrate; psychological support and social services channels.
  • Opportunity to be part of an inclusive culture: you can be yourself with equal opportunity for growth. To strengthen this commitment, we have developed a global "All In" strategy with eight pillars – Origins, Young Apprentice, STEM, Delas, LGBT+, Include, Without Borders and Generation 50+. All our vacancies are open to candidates with disabilities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
automated testingunit testingregression testingprototypingproofs of conceptrequirements documentationuser storieseffort estimationAgile methodologyServiceNow
Soft Skills
communicationteam collaborationproblem-solvingadaptabilityattention to detailtime managementescalation of issuesorganizational skillscritical thinkingparticipation in ceremonies
Certifications
Certified System Administrator (CSA)