Account Manager – Marketing
MOI Global
full-time
Posted on:
Location Type: Hybrid
Location: Singapore • Singapore
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Salary
💰 SGD 3,800 - SGD 5,200 per month
About the role
- Serve as the primary point of contact for assigned clients, ensuring their needs, expectations, and objectives are consistently met.
- Build trusted, long-term relationships through clear communication, strategic guidance, and proactive support.
- Conduct regular check-ins, reviews, and planning sessions with clients to evaluate performance and identify new opportunities.
- Oversee day-to-day management of client accounts, ensuring timely and accurate delivery of projects and campaigns.
- Work closely with creative, strategy, media, and operations teams to brief work, manage workflows, and ensure deliverables meet client expectations.
- Maintain detailed project timelines, budgets, and status reports.
- Maintain an exceptional standard of quality across all work, ensuring consistency with brand guidelines and strategic intent.
- Monitor scope, resources, and project timelines to ensure delivery within budget and margin targets.
- Oversee financial documentation including POs, invoicing, and revenue tracking in line with MOI Global's processes.
- Identify opportunities to expand client engagements through additional services, strategic initiatives, or campaign extensions.
- Support proposal development, scoping, and budgeting for new work or expansions.
- Contribute to client retention and long-term revenue growth.
- Understand client goals, industry trends, and business performance to offer strategic insights and recommendations.
Requirements
- 3 – 5 years of agency experience, ideally with exposure to B2B tech clients or complex service-based industries.
- Strong understanding of marketing channels (e.g., digital, paid media, content, events, CRM, social, creative production).
- Exceptional communication, presentation, and interpersonal skills.
- Proven ability to manage multiple projects simultaneously with strong attention to detail.
- Comfortable interpreting data and performance reports to inform recommendations.
- A proactive, solutions-oriented mindset with the ability to anticipate client or project needs.
- Ability to work collaboratively in a cross-functional team environment.
- Natural problem solver with the ability to remain composed and decisive under pressure.
Benefits
- Health insurance
- Retirement plans
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementbudgetingdata interpretationperformance reportingmarketing channelsdigital marketingpaid mediacontent marketingCRMcreative production
Soft skills
communicationpresentationinterpersonal skillsattention to detailproactive mindsetproblem solvingcollaborationstrategic guidanceclient relationship managementdecisiveness