Sales Center Operations Manager III
Mohawk Industries
full-time
Posted on:
Location Type: Office
Location: Boise • Idaho • United States
Visit company websiteExplore more
About the role
- Responsible for managing store operations and personnel to ensure compliance with company policies.
- Achieves revenue, budget, and business objectives.
- Develops business relationships with key customers.
- Defines goals for SSC personnel and measures performance.
- Provides leadership and direction to meet store objectives.
- Communicates closely with customers for market penetration.
- Implements strategic plans to accommodate corporate goals.
- Advises customers on product selection and pricing.
- Analyzes and controls expenditures within budgetary requirements.
- Ensures prudent credit transactions and manages account collections.
- Participates in sales forecasting and planning process.
- Aligns achievements with corporate objectives.
- Communicates safety program goals ensuring associates are trained.
- Trains and develops associates in various operations.
- Recruits, hires, and manages SSC staff associates.
- Maintains store KPIs and audit expectations.
- Ensures compliance with Human Resource policies.
Requirements
- HS diploma and 5+ years relevant sales experience required OR Bachelor’s degree in Business or related field and 1+ years of relevant sales experience.
- 4 years prior selling experience.
- Prior customer service experience is a plus.
- Minimum 2 years previous management experience.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
- Analytical aptitude; time management and organizational skills.
- Proven training, teamwork, and leadership skills.
- Must be proficient in MS Word, Excel, and PowerPoint.
- Must be Dal-Tile certified to operate powered industrial trucks.
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencebudget managementperformance measurementsales forecastingaccount collectionsKPI maintenancecompliance managementcustomer servicetraining and developmentstrategic planning
Soft Skills
interpersonal skillswritten communicationverbal communicationanalytical aptitudetime managementorganizational skillsleadership skillsteamworkcustomer relationship managementgoal setting
Certifications
Dal-Tile certification