Sales Center Operations Manager III
Mohawk Industries
full-time
Posted on:
Location Type: Office
Location: Burr Ridge • Illinois • United States
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Salary
💰 $50,000 - $63,000 per year
About the role
- Managing store operations and personnel to ensure all activities are performed in accordance with company policies and procedures.
- Achieves revenue, budget and other business objectives for each fiscal year.
- Develops business relationships with key customers within the store coverage area.
- Clearly defines goals and objectives for SSC personnel.
- Provides leadership and direction in the pursuit of store objectives with employees.
- Ensures prudent credit transactions and manages account collections.
- Trains, leads, and develops associates in areas of customer service.
- Recruits, hires, and manages SSC staff associates.
- Ensures compliance with Human Resource policies.
Requirements
- HS diploma and 5+ years relevant sales experience required
- Bachelors degree in Business or related field and 1+ years of relevant sales experience
- 4 years prior selling experience
- Minimum 2 years previous management experience
- Must be proficient in MS Word, Excel, and PowerPoint.
- Prior customer service experience is a plus.
- Strong interpersonal skills, excellent written and verbal communication skills.
- Analytical aptitude; time management and organizational skills.
- Proven training, teamwork, and leadership skills.
- Ability to multi-task.
- Demonstrated follow-up and follow-through skills.
- Must be Dal-Tile certified to operate powered industrial trucks.
Benefits
- Competitive salary
- Comprehensive benefits package
- Career opportunities
- Environment of creativity and growth
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencemanagement experiencecustomer serviceanalytical aptitudetime managementorganizational skillstrainingteamworkleadership
Soft Skills
interpersonal skillswritten communicationverbal communicationmulti-taskingfollow-up skillsfollow-through skills
Certifications
Dal-Tile certification