Stone Center Manager
Mohawk Industries
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois • United States
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About the role
- Increases product sales within assigned store coverage areas to achieve company objectives.
- Develops and retains effective working relationships with customers to achieve and exceed sales goals, and maximize market penetration and margin potential.
- Manages store operations and personnel to ensure all activities are performed by company policies and procedures.
- Develops business relationships with key customers within the store coverage area.
- Clearly define goals and objectives for Stone personnel to measure performance and communicate these objectives to the staff regularly.
- Provides leadership and direction in the pursuit of store objectives with employees.
- Communicates and works closely with customers to maximize market penetration and margin potential.
- Develops and implements strategic plans to accommodate corporate goals.
- Reviews market analyses to determine customer needs, price schedules, and discount rates.
- Advises customers on product selection, pricing, and sales volume, and continues to build customer relations.
- Meets with key customers to negotiate and close deals.
- Analyzes and controls expenditures of the Stone Center to conform to budgetary requirements.
- Participates in the planning process by providing accurate, achievable sales forecasts.
- Align achievements with corporate goals, standards, and objectives.
- Communicates the safety program goals and expectations and ensures associates are professionally trained in the Safety program.
- Trains, leads, and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
- Cross-trains on all areas of Stone Center operations: customer service, warehouse, and office administration duties.
- Assists where necessary.
- Recruits, hires, and manages Stone Center staff associates. Includes daily support and direction, as well as ongoing performance management and development.
- Ensures compliance with Human Resource policies, including hiring, firing, performance management, and DOT compliance.
Requirements
- HS diploma and 5+ years relevant stone sales experience required OR Bachelor’s degree in Business or related field and 3+ years relevant sales/management experience in the stone business.
- Strong interpersonal skills and excellent written and verbal communication skills.
- Analytical aptitude, time management, and organizational skills.
- Proven training, teamwork, and leadership skills.
- Ability to “multi-task.”
- Demonstrated follow-up and follow-through skills.
- Must be proficient in MS Word, Excel, and PowerPoint.
- Must be Dal-Tile certified to operate powered industrial trucks.
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales managementbudget managementmarket analysisstrategic planningcustomer relationship managementperformance managementorder managementwarehouse managementnegotiationmulti-tasking
Soft Skills
interpersonal skillswritten communicationverbal communicationanalytical aptitudetime managementorganizational skillsteamworkleadershipfollow-up skillsfollow-through skills
Certifications
Dal-Tile certification