Operations Director
Mohawk Industries
full-time
Posted on:
Location Type: Office
Location: Philadelphia • Maryland • New Jersey • United States
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Job Level
About the role
- Identify opportunities for process improvements and lead initiatives to enhance operational efficiency and effectiveness.
- Collaborate with senior leadership to align operational activities with the overall business strategy.
- Analyze existing operational processes and workflows to identify bottlenecks, inefficiencies, and areas for improvement.
- Implement lean methodologies and best practices to streamline operations and reduce waste.
- Develop and maintain standard operating procedures (SOPs) to ensure consistency and quality.
- Monitor key performance indicators (KPIs) to track operational performance and identify trends.
- Conduct regular performance reviews and provide insights and recommendations to senior leadership.
- Implement corrective actions and continuous improvement plans based on performance data.
- Optimize resource allocation to ensure efficient use of manpower, materials, and equipment.
- Develop and manage budgets for operational activities, ensuring cost-effective operations.
- Monitor and control operational expenses to stay within budgetary limits.
- Ensure that all operational processes meet quality standards and regulatory requirements.
- Implement and maintain quality management systems to track and monitor product and service quality.
- Lead root cause analysis and corrective action processes to address quality issues.
- Work closely with other departments, such as Finance, Marketing, and R&D, to support cross-functional initiatives.
- Facilitate communication and collaboration between different teams to ensure alignment and coordination.
- Participate in cross-functional projects and provide operational insights and expertise.
- Identify potential risks and develop mitigation strategies to minimize operational disruptions.
- Implement safety and compliance programs to ensure a safe working environment.
- Monitor and address operational risks and issues proactively.
- Prepare regular reports on operational performance, including key metrics, trends, and improvement initiatives.
- Maintain accurate records of operational activities, projects, and outcomes.
- Provide detailed analyses and reports to senior leadership as needed.
- Perform other duties as needed.
Requirements
- Bachelor’s degree in a related field or equivalent education and/or experience.
- 8-10 years’ relevant experience or equivalent education and/or experience.
- Requires specialized depth and/or breadth of expertise in own job discipline or field.
- Recognized cross-functionally as an expert within one or two subject matter areas.
- Excellent communication, problem solving, and organizational skills.
- Able to multitask, prioritize, and manage time effectively.
- High level of integrity and discretion in handling sensitive and confidential data.
- Proficient using Microsoft Office Suite products.
- Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
- High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process improvementlean methodologiesstandard operating procedureskey performance indicatorsbudget managementquality management systemsroot cause analysisrisk mitigationoperational efficiencycontinuous improvement
Soft Skills
communicationproblem solvingorganizational skillsmultitaskingprioritizationtime managementintegritydiscretionadaptabilityteam player