Knowledge Optimization Specialist – AI
Moen
full-time
Posted on:
Location Type: Remote
Location: Ohio • United States
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Salary
💰 $60,000 - $99,000 per year
About the role
- Research and apply best practices for optimizing knowledge base content for AI tools, including semantic search, chatbots, and virtual assistants.
- Analyze and reformat content to improve AI comprehension, retrieval accuracy, and contextual relevance.
- Collaborate with AI product teams and knowledge managers to define formatting, tagging, and metadata standards.
- Apply content structures that support natural language processing (NLP), entity recognition, and intent mapping.
- Test and evaluate how knowledge performs in AI environments and iterate based on findings.
- Document optimization strategies, formatting guidelines, and AI-readiness standards.
- Provide guidelines and support to knowledge management team to ensure AI consumption best practices are leveraged as new content is created.
- Stay informed on trends in AI, machine learning, and knowledge engineering to continuously improve content alignment.
Requirements
- Bachelor’s degree or 5+ years of experience working with a knowledge base or in knowledge management, technical documentation, or content operations role.
- Demonstrated ability to structure and optimize content for digital tools or platforms.
- Strong analytical and critical thinking skills with a focus on structure, logic, and clarity.
- Experience working with structured content, metadata, or tagging systems.
- Ability to research and synthesize technical best practices into actionable strategies.
- Excellent attention to detail and ability to follow complex formatting standards.
- Comfortable working independently and managing multiple priorities.
- Proficiency in tools such as Google Workspace, Microsoft Office, or similar.
Benefits
- Health plans
- 401(k) program with company contribution
- Product discounts
- Flexible time off benefits
- Adoption benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
natural language processingsemantic searchentity recognitionintent mappingcontent optimizationmetadata standardstagging systemsdigital toolsknowledge managementtechnical documentation
Soft skills
analytical skillscritical thinkingattention to detailindependent worktime managementcollaborationresearch skillssynthesis of informationclarity in communicationability to follow standards