AI Specialist
Moen
full-time
Posted on:
Location Type: Remote
Location: Ohio • United States
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Salary
💰 $60,000 - $99,000 per year
About the role
- Research and apply best practices for optimizing knowledge base content for AI tools, including semantic search, chatbots, and virtual assistants
- Analyze and reformat content to improve AI comprehension, retrieval accuracy, and contextual relevance
- Collaborate with AI product teams and knowledge managers to define formatting, tagging, and metadata standards
- Apply content structures that support natural language processing (NLP), entity recognition, and intent mapping
- Test and evaluate how knowledge performs in AI environments and iterate based on findings
- Document optimization strategies, formatting guidelines, and AI-readiness standards
- Provide guidelines and support to knowledge management team to ensure AI consumption best practices are leveraged as new content is created
- Stay informed on trends in AI, machine learning, and knowledge engineering to continuously improve content alignment
Requirements
- Bachelor's degree or 5+ years of experience working with a knowledge base or in knowledge management, technical documentation, or content operations role
- Demonstrated ability to structure and optimize content for digital tools or platforms
- Strong analytical and critical thinking skills with a focus on structure, logic, and clarity
- Experience working with structured content, metadata, or tagging systems
- Ability to research and synthesize technical best practices into actionable strategies
- Excellent attention to detail and ability to follow complex formatting standards
- Comfortable working independently and managing multiple priorities
- Proficiency in tools such as Google Workspace, Microsoft Office, or similar
Benefits
- Robust health plans
- Market-leading 401(k) program with a company contribution
- Product discounts
- Flexible time off benefits
- Adoption benefits
- Comprehensive, competitive benefits that prioritize all aspects of wellbeing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
natural language processingsemantic searchentity recognitionintent mappingcontent optimizationmetadata standardstagging systemscontent structuresAI toolsmachine learning
Soft Skills
analytical skillscritical thinkingattention to detailindependent worktime managementcollaborationcommunicationresearch skillssynthesis of informationproblem-solving