Own the end-to-end development of product features that improve member follow-through from personalized recommendations to taking action and staying engaged with support.
Define problem statements, hypotheses, and success metrics by synthesizing member feedback, clinical and customer input, usage data, and market research.
Lead the creation of product briefs, requirements, user stories, and acceptance criteria that tie back to clear goals and enable high-quality delivery.
Partner with Design and Engineering to drive discovery and delivery, including leading design reviews, planning sessions, and sprint ceremonies.
Own a prioritized backlog and quarterly roadmap for your feature area, making trade-offs between impact, effort, risk, and dependencies.
Define instrumentation needs and partner with Data to analyze funnels and performance, using insights to drive iteration decisions, including experiments (A/B tests, pilots).
Lead or partner on user research (interviews, usability testing, concept tests) and translate learnings into actionable product improvements.
Drive cross-functional launch planning for new features and enhancements, partnering with Marketing, Customer Success, Clinical, and Operations to ensure internal readiness, clear communication, and post-launch monitoring.
Create and maintain decision-driving documentation, such as product briefs, PRDs, FAQs, internal enablement materials, release notes, and post-launch readouts.
Ensure quality and safety by incorporating accessibility, privacy, security, and clinical quality considerations, proactively partnering with clinical and compliance teams where needed.
Stay current on the mental health and digital health landscape and bring competitive insights into roadmap prioritization.

Requirements

2–3 years of product management experience (or equivalent product ownership experience) building and shipping digital products end-to-end.
Demonstrated ability to drive measurable outcomes by defining success metrics, prioritizing effectively, and iterating based on data and user insights.
Strong analytical skills and comfort working with data to inform decisions; experience with spreadsheets and product analytics tools required; SQL is a plus.
AI literacy: comfortable working with AI-enabled product experiences, including understanding limitations, defining quality expectations, and iterating using data and user feedback.
Experience writing clear product requirements, user stories, and acceptance criteria that tie back to user needs and business goals.
Familiarity with agile development practices (sprints, standups, retrospectives) and modern product tools (e.g., Jira, Figma, analytics platforms).
Excellent written and verbal communication skills; able to distill complex topics into clear narratives tailored to different audiences.
Empathy for people seeking mental health support and sensitivity to diverse backgrounds and lived experiences.
Collaborative teammate who builds strong relationships cross-functionally and is comfortable giving and receiving feedback.
Highly organized with strong attention to detail; able to manage multiple workstreams, follow through on commitments, and keep teams moving in a fast-paced environment.
Comfortable with ambiguity and change; curious, resourceful, and motivated to learn.
Bias toward action and ownership; proactively identifies opportunities and drives progress.
Bachelor’s degree or equivalent practical experience in a relevant field.

Benefits

Medical / Dental / Vision / Disability / Life Insurance
High Deductible Health Plan with Health Savings Account (HSA) option
Flexible Spending Account (FSA)
Access to coaches and therapists through Modern Health's platform
Flexible Time Off
Company-wide Collective Pause Days
Parental Leave Policy
Family Forming Benefit through Carrot
Family Assistance Benefit through UrbanSitter
Professional Development Stipend
401k
Financial Planning Benefit through Origin
Annual Wellness Stipend to use on items that promote your overall well being
New Hire Stipend to help cover work-from-home setup costs
ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
Monthly Cell Phone Reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementdata analysisuser researchA/B testingSQLagile developmentproduct requirementsuser storiesacceptance criteriaanalytics

Soft Skills

analytical skillswritten communicationverbal communicationempathycollaborationorganizationattention to detailadaptabilitycuriosityproactivity

Certifications

Bachelor's degree