Modern.ai

LATAM Shop Manager

Modern.ai

full-time

Posted on:

Location Type: Remote

Location: Brazil

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About the role

  • - Shop Maintenance:
  • - Keep TikTok Shop updated with the latest products, descriptions, pricing, and promotions.
  • - Ensure all product listings are accurate, visually appealing, and comply with platform guidelines.
  • - Performance Optimization:
  • - Implement strategies to maximize product visibility, sales, and overall return on investment (ROI).
  • - Use data analytics tools to monitor sales trends, customer behavior, and key performance indicators (KPIs).
  • - A/B test creatives, offers, and strategies to find optimal selling tactics.
  • - Content and Campaign Coordination:
  • - Collaborate with the creative team to develop engaging product videos, descriptions, and imagery tailored for TikTok and Meta platforms.
  • - Plan and execute seasonal promotions, discounts, and campaigns to drive traffic and conversion.
  • - Customer Experience Management:
  • - Monitor and address customer inquiries and reviews on TikTok Shops promptly.
  • - Ensure seamless integration with customer service channels to enhance buyer satisfaction.
  • - Compliance & Platform Relationships:
  • - Stay up-to-date with TikTok Shop policies, algorithm changes, and best practices.
  • - Build strong relationships with platform representatives for support and insights.**
  • - Reporting & Analysis:
  • - Generate weekly and monthly reports detailing shop performance, revenue metrics, and campaign outcomes.
  • - Provide actionable insights and recommendations to improve shop performance.

Requirements

  • - Proven experience managing TikTok Shop, or similar e-commerce platforms.
  • - Strong understanding of social media trends, audience behavior, and e-commerce marketing.
  • - Proficiency in data analysis tools (e.g., Google Analytics, TikTok Analytics, Facebook Ads Manager).
  • - Exceptional communication and organizational skills.
  • - Creative mindset with a flair for content that aligns with platform-specific trends.
  • - Knowledge of SEO, PPC, and other digital marketing techniques is a plus.
Benefits
  • Unlimited PTO
  • Chance to grow in a great team!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisA/B testingSEOPPCe-commerce marketing
Soft Skills
communicationorganizationalcreativity