Modelit

Technical Project Manager

• Coordinate and oversee delivery activities across multiple concurrent workstreams within a dedicated customer team
• Manage Jira boards, workflows, dashboards, sprint tracking, and backlog visibility
• Ensure clear prioritization, dependency management, and alignment across engineering, product, QA, and stakeholders
• Track and report delivery metrics such as throughput, cycle time, and release progress
• Identify blockers, delivery risks, and scope changes early, and proactively drive mitigation plans
• Facilitate ceremonies and release coordination
• Help maintain predictable delivery timelines and execution quality across the team
• Work closely with customer stakeholders to ensure priorities align with business and customer needs
• Support coordination of releases, testing activities, and cross-team dependencies
• Manage communication and status reporting across technical and non-technical stakeholders
• Contribute to process improvements and operational maturity within the team
• Leverage AI-enabled tools and frameworks to improve planning, reporting, documentation, coordination, and team productivity, with critical thinking and accountability for AI-generated outcomes
• Manage multiple Jira boards and workstreams simultaneously while maintaining visibility and execution quality.

Technical Project Manager – Salesforce

Account Manager

• Manage and develop a portfolio of existing and new clients.
• Identify upselling and cross-selling opportunities within accounts.
• Build and maintain relationships with key stakeholders.
• Understand client needs and propose practical solutions based on Salesforce.
• Work closely with delivery, engineering, and sales teams to ensure execution.
• Track client satisfaction and project continuity.
• Lead commercial and follow-up meetings in English and Spanish.
• Prepare commercial proposals and presentations.
• Identify risks within accounts and act proactively.

Salesforce Analyst

• Lead discovery sessions, stakeholder interviews, workshops, and process mapping to understand client needs; translate findings into user stories, functional requirements, and prioritized backlogs.
• Collaborate with Solution Architects, developers, and project managers to design Salesforce solutions built on Nonprofit Cloud, Public Sector Solutions, and ecosystem tools.
• Develop and lead testing strategies, create comprehensive test cases, facilitate UAT, and deliver tailored training sessions to drive strong user adoption.
• Serve as the primary point of contact for evolving business requirements; proactively identify opportunities for optimization post-implementation.
• Work cross-functionally with delivery teams, client leadership, and program staff to align priorities and manage scope.
• Contribute to data strategy initiatives, AI readiness projects, and the refinement of CAUSE Solutions accelerators for human services use cases.

Salesforce Business Analyst

Data Engineer

• Lead end-to-end data migrations from legacy systems, such as SQL Server, custom databases, or other Salesforce orgs, into Salesforce (NPSP or NPC).
• Participate in discovery and design sessions to understand legacy data structures and define the migration strategy, covering data cleansing and transformation, field mapping, alignment with the Salesforce data model, testing and validation, and data access considerations.
• Design and document data mapping logic, ensuring accurate field alignment between source and target systems.
• Design and implement data transformations and cleansing scripts in Python and SQL.
• Prepare datasets for import and perform pre- and post-load validation to ensure data integrity.
• Lead client-facing validation sessions to confirm design assumptions, review results, and resolve data-related issues collaboratively.
• Maintain all scripts and documentation in GitHub using version control.
• Collaborate with project managers, solution architects, and business analysts to align migration work with system design.
• Manage multiple concurrent migration efforts, balancing priorities and communicating progress and risks to stakeholders.
• Develop and maintain reusable migration frameworks and templates to ensure consistency and repeatability across projects.

Technical Project Manager – Salesforce

Account Manager

Salesforce Business Analyst

Data Migration Engineer