Director of Production Operations
Model 1 Commercial Vehicles
full-time
Posted on:
Location Type: Hybrid
Location: Detroit • Missouri • United States
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Salary
💰 $125,000 - $165,000 per year
Job Level
About the role
- Lead production operations across Duncan, OK; Elkhart, IN; Summerville, SC; and Chino, CA, ensuring all locations meet production targets and delivery goals.
- Develop and execute strategic plans to increase capacity, expand throughput, and improve overall production performance.
- Implement standardized processes, workflows, and operating procedures across all production centers.
- Partner with OEMs to ensure build quality, correct specifications, and resolution of issues impacting production or customer requirements.
- Influence staffing levels, shift structures, and resource allocation to maximize facility output in partnership with local management.
- Work with production scheduling and forecasting teams to align staffing, capacity planning, and facility resources with corporate production targets.
- Ensure facilities are prepared for customer acceptance appointments, including unit readiness, documentation, and inspection preparation.
- Lead or co-lead daily and weekly production meetings to ensure alignment, resolve constraints, and improve on-time delivery performance.
- Oversee customer acceptance readiness for fleet and transit deliveries, ensuring all units meet required inspection and acceptance criteria.
- Collaborate with local teams to ensure customer acceptance processes are executed consistently and documented properly.
- Approve and direct corrective actions for defects identified during customer inspections.
- Prioritize rework activities to support customer timelines and reduce cycle time.
- Maintain a safe, efficient, and compliant working environment across all production hubs.
- Identify cost-saving opportunities in labor utilization, workflow efficiency, rework reduction, and facility operations.
- Coordinate internally across Sales, Planning, Warranty, Field Service, and Aftermarket Operations to ensure seamless resolution of customer acceptance findings and inspection-related issues.
- Collaborate with Sales and Planning to align customer delivery timelines with operational capacity.
- Directly manage and develop the Production Operations Managers at each production hub.
Requirements
- 10+ years of experience in production operations, automotive upfitting, fleet/commercial vehicles, or related manufacturing environments
- Proven leadership experience managing multi-site operations or high-volume production facilities
- Strong operational discipline with experience in capacity planning, labor forecasting, and process standardization
- Demonstrated ability to drive efficiency, quality, and performance improvements across diverse teams
- Excellent communication and cross-functional leadership skills
- Ability to travel frequently to all production hubs
- Ability to lift up to 50 lbs, stand/walk for extended periods, and work in a shop environment
- Valid driver’s license required
- Must pass background check and drug screen
Benefits
- Competitive benefits including health insurance, paid holidays, and vacation pay
- Continuous training to provide you the opportunity to develop your full potential and be a true business partner
- Access to an expansive network of mentors and networking opportunities
- Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
production operationscapacity planninglabor forecastingprocess standardizationworkflow efficiencyrework reductioninspection preparationcustomer acceptance processesdefect corrective actionsproduction scheduling
Soft skills
leadershipcommunicationcross-functional leadershipoperational disciplinecollaborationproblem-solvinginfluenceteam developmentcustomer focusefficiency improvement
Certifications
valid driver’s license