MOD Careers

Virtual Assistant

MOD Careers

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Monitor and respond to social media messages, comments, and inquiries professionally, fostering strong engagement and relationships with followers or clients.
  • Assist in planning, executing, and tracking marketing campaigns, including content creation, email campaigns, and social media ads.
  • Conduct research on industry trends, market updates, competitors, and client needs to provide insights for business operations, marketing strategies, and lead generation.
  • Generate reports, analyze data, and provide actionable insights for administrative, transaction, and social media activities.
  • Follow up consistently with clients, leads, team members, and vendors to ensure timely completion of tasks, appointments, and project milestones.
  • Utilize CRM systems, project management platforms, and digital collaboration tools to streamline workflow, track tasks, and maintain accurate records.
  • Maintain confidentiality of sensitive client, transaction, and business information at all times.
  • Identify process inefficiencies or potential issues and proactively recommend solutions to improve workflows, communication, and operational effectiveness.
  • Assist with ad-hoc projects, special assignments, and additional administrative or marketing tasks as needed.

Requirements

  • Graduate of a Bachelor’s degree, or at minimum, completion of a post-secondary (post–high school) diploma
  • At least 3 years of relevant work experience
  • Minimum of 1 year of experience supporting a US-based client, preferably within a BPO or outsourcing environment
  • 1+ years of experience as a Virtual Assistant, Administrative Assistant, Transaction Coordinator, or Social Media Manager.
  • Proven experience with remote work and digital collaboration tools.
  • Familiarity with CRM platforms (e.g., Follow Up Boss, HubSpot, Salesforce, KVCore).
  • Transaction management tools (Dotloop, Skyslope, TransactionDesk).
  • Project management platforms (Asana, Trello, ClickUp, Monday.com).
  • Social media platforms and scheduling tools (Facebook, Instagram, LinkedIn, Hootsuite, Buffer, Meta Business Suite).
  • Microsoft Office / Google Workspace proficiency.
  • Basic graphic design tools (Canva, Photoshop, or similar).
  • Video conferencing and communication tools (Zoom, Google Meet, Microsoft Teams
  • Strong organizational, multitasking, and time-management skills.
  • Excellent written and verbal communication.
  • Attention to detail, accuracy, and reliability.
  • Creative skills for social media content and marketing support.
  • Self-motivated, proactive, and capable of working independently.
Benefits
  • $400 Placement Bonus after successfully completing your first 30 days with your first MOD client
  • Independent Contractor Referral Program – Earn up to $330 for every successful referral
  • MOD Cash Advance Program available after 6 months of active service with MOD client/s
  • Comprehensive HMO Coverage for you and 1 dependent, starting after 6 months of active service with MOD client/s
  • Dental Benefits through Maxicare Dental Hub
  • Optical Reimbursement for HMO principal members
  • Group Life Insurance with Accidental Death & Dismemberment coverage
  • Maternity Reimbursement for both normal and Caesarean delivery
  • 6 Paid US Holidays
  • 7 Additional Vacation Leave Credits after 10 months of active service with the current MOD client
  • 7 Additional Sick Leave Credits after 1 year of active service with the current MOD client/s
  • Unlimited Upskilling Opportunities through MODUniversity
  • Mentorship and collaboration with global leaders and teams
  • Clear career advancement pathways within the organization
  • Diverse, inclusive, and supportive workplace environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
social media managementcontent creationemail campaignsdata analysisreport generationtransaction managementgraphic designdigital collaborationmarketing strategieslead generation
Soft Skills
organizational skillsmultitaskingtime managementwritten communicationverbal communicationattention to detailreliabilitycreativityself-motivationproactivity