Mobile Mentor

Business Analyst

• Lead business analysis engagements focused on Copilot and AI-enabled transformation
• Facilitate executive and stakeholder workshops to identify high-value AI and Copilot use cases
• Translate business problems into Copilot, agent, and automation scenarios aligned to Microsoft platforms
• Partner closely with technical architects to shape Copilot, Copilot Studio, and agent solutions
• Define requirements, success metrics, and value cases for AI initiatives
• Advise clients on AI readiness, governance considerations, and responsible adoption
• Own engagement execution in partnership with Project Managers — driving project plans, milestones, dependencies, and dashboards in Smartsheet
• Track and surface risks, issues, and decisions; maintain RAID logs, status reports, and core engagement artifacts
• Coordinate executive and working sessions, including agendas, decisions, and action tracking
• Support commercial activities including purchase orders, invoicing, time tracking (Autotask), and budget visibility in partnership with Project Managers
• Ensure delivery governance and quality standards are consistently applied across engagements
• Mentor consultants on modern business analysis, AI discovery, and disciplined delivery practices
• Support pre-sales by articulating Copilot value, use cases, and business outcomes

AI Engineer

• Design, build, test, deploy, and operate AI agents for customers using a combination of low-code and pro-code approaches
• Develop customer-facing AI solutions across the full ALM lifecycle, including design, development, testing, deployment, and ongoing iteration
• Build and integrate multi-model AI agents, selecting and orchestrating models based on use case, performance, and cost considerations
• Design and implement Retrieval-Augmented Generation (RAG) solutions, including document ingestion, vector databases, indexing strategies, and retrieval logic
• Configure and integrate MCP servers and related AI infrastructure components required for secure, scalable agent execution
• Implement secure authentication and authorization patterns for AI agents, including identity, permissions, and service-to-service access
• Collaborate with customers to understand business requirements and translate them into scalable AI agent designs
• Apply sound engineering practices including version control, environment management, testing strategies, and deployment automation
• Troubleshoot and optimize AI agents for performance, reliability, and accuracy
• Partner closely with security, data, and adoption teams to ensure AI solutions are safe, compliant, and aligned with governance requirements
• Translate the engineering work into customer enablement — designing and delivering technical training, workshops, labs, and demonstrations that help business users adopt the AI solutions you build
• Deliver enablement sessions both virtually and on-site, adapting depth and language for executive, technical, and frontline audiences
• Document architectures, designs, and operational considerations as part of customer deliverables and enablement assets

Consultant

• Lead and deliver complex IT services and consulting engagements from strategy through execution, focused on Copilot
• Act as a trusted advisor to client executives, translating business objectives into technology solutions
• Provide technical and architectural leadership across Business Analysis, Data Security, User Empowerment, Agents & Integrations, and ROI & Governance.
• Own solution design, delivery quality, and overall client satisfaction
• Mentor consultants and contribute to capability development and delivery standards
• Support pre-sales activities including solution shaping, estimates, and executive presentations
• Contribute to thought leadership, IP development, and partner alignment with Microsoft

Business Analyst

AI Engineer

Principal Consultant