Mobile Locker

Event and Operations Manager

Mobile Locker

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Event & Operations Manager**(Full-Time or Freelance)**
  • Do you love festivals and thrive when things get busy?
  • Mobile Locker is looking for an Event and Operations Manager to run our on-site operations at some of the UK’s most iconic festivals and events.
  • This is not a desk job. You will be on the ground, keeping everything running smoothly, solving problems as they arise and leading our team through the chaos of a live event.
  • The Role: Your Mission**Operations and On-Site Leadership**
  • - **Zone Ownership:** You take full responsibility for your locker zones. You will be the primary point of contact for festival organisers and HQ, ensuring a flawless experience for both the production team and the fans.
  • - **Crew Management:** You will source or recruit local crew if needed, brief them, and lead our on-site coordinators. You handle schedules, contracts, and on-site welfare, making sure the team is sharp and motivated.
  • - **Slack Command:** Slack is our main communication tool. You must be highly responsive and tech-savvy, coordinating in real time between the field, the warehouse, and management.
  • - **Growth & Relationships:** When not on-site, you will actively maintain relationships with existing clients and identify new festivals to expand Mobile Locker UK’s footprint.
  • **Logistics and Hands-On Delivery**
  • - **Transport:** Coordinate transport schedules with our partners to ensure timely arrivals and departures.
  • - **Build and Strike:** You will lead and assist with the physical installation and dismantling of our locker units. You must be willing to get stuck in with manual labor alongside the crew.
  • The SetupWe are looking for a long-term partner. The role can be either:
  • - **Full-time permanent**
  • - **Freelance** on a regular, ongoing basis (retainer options available)
  • **Festival Season**
  • - Around 80% on-site / on the road.
  • - You will be the face of our operations at events, leading teams and managing everything on the ground.
  • **Off-Season**
  • - Office-based (location tbd) or remote.
  • - Focus on planning, maintenance oversight, logistics, and preparing for the next season.
  • - Support business development and strategy.
  • *Interested in project-based work only?*
  • *If you're reading this and are only interested in ad-hoc freelance work, please also reach out! We will need staff to support our teams with builds, strikes, and on-site coordination throughout the summer season.*

Requirements

  • **Your Profile**
  • - **Festival Veteran:** You’ve got solid experience in event operations and understand that “festival hours” often mean nights, weekends, and staying flexible.
  • - **Communication:** Fluent English is essential. You can communicate clearly, whether you’re negotiating with a Site Manager or briefing a casual crew member.
  • - **Digital Native:** You’re comfortable managing workflows through Slack, spreadsheets, and event software.
  • - **Autonomy:** You’re a self-starter who keeps calm under pressure and solves problems before they reach the client.
  • - **Lifestyle:** You’re happy being on the road during the summer, whether that means hotels, cabins, or production camping.
  • - **Driving:** You hold a valid full UK driving licence and are confident driving large vans (manual transmission). A CE (truck) licence is a big plus.
  • - **Machinery:** Holding a valid Forklift or Telehandler ticket is a massive advantage.
Benefits
  • **What We Offer**
  • - **Flexibility:** The choice between a competitive full-time salary or a professional freelance day rate.
  • - **Impact:** A high level of autonomy in a fast-growing international company where your input directly shapes our UK growth.
  • - **The Circuit:** A backstage pass to the UK’s best events as a key part of the production infrastructure.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event operationscrew managementlogistics coordinationmanual labortransport schedulinginstallationdismantlingproblem solvingworkflow managementclient relationship management
Soft Skills
communicationautonomyflexibilityleadershipteam motivationcalm under pressurenegotiationself-starterrelationship buildingadaptability
Certifications
valid UK driving licenceCE (truck) licenceForklift ticketTelehandler ticket