Customer Service Specialist
Mobile Communications America
full-time
Posted on:
Location Type: Office
Location: Charlotte • North Carolina • United States
Visit company websiteExplore more
About the role
- Serves as a customer service role model for others
- Able to resolve customer service issues with little to no supervision
- Establish relationships with major customers and vendors out of their locations
- Trains and mentors other customer operations staff
- Assist all customers in a professional manner
- First point of contact to greet customers and visitors
Requirements
- 3-7 years experience in customer operations or related fields
- Must possess a High School Diploma or GED (Associate Degree Preferred)
- Must possess excellent knowledge and experience using Microsoft Office Products inclusive of Microsoft Word, Microsoft Excel, and Outlook
- Ability to interact and communicate professionally in both spoken and written form
- Strong organizational and administrative skills
- Detail oriented
- Background in accounts receivable and purchasing is a plus
- Experience in an office setting is preferred
Benefits
- Medical
- Dental
- Vision
- 401K
- PTO
- Holiday Pay
- Education Incentives
- Competitive compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer operationsaccounts receivablepurchasingMicrosoft OfficeMicrosoft WordMicrosoft ExcelOutlook
Soft Skills
customer servicerelationship buildingmentoringprofessional communicationorganizational skillsadministrative skillsdetail oriented
Certifications
High School DiplomaGEDAssociate Degree