Mo' Bettahs

Sales

• Serve as the first point of contact for all catering inquiries for the restaurants in your district.
• Respond promptly to inbound calls, emails, and online submissions to assist guests with catering orders.
• Provide detailed information about our catering menu, pricing, and service options while embodying the Aloha spirit.
• Answer customer questions, make recommendations, and upsell catering packages when appropriate.
• Process and confirm all catering orders with accuracy, ensuring all necessary details are recorded correctly.
• Coordinate order and delivery fulfillment with your Mo' Bettahs location.
• Communicate effectively with your general manager and the team to ensure timely preparation and delivery.
• Proactively follow up with customers to confirm details, provide updates, and ensure satisfaction.
• Maintain a catering order log and track key performance indicators such as order volume, customer feedback, and repeat business.
• Work closely with each restaurant's leadership to optimize the catering process.
• Identify opportunities to improve efficiency and guest experience.
• Assist in resolving any issues related to catering orders, ensuring a positive outcome for the customer.

Catering Sales Manager