Mo' Bettahs

Manager

• Mentor & lead your team of General Managers in various locations
• Oversee the development of the Mo' Bettahs brand daily
• Be the contact for all business operations within your district
• Ensure the growth and development of your teams within the district
• Handle the day-to-day operations while building and executing a strategic plan to deliver same-store sales growth
• Improve the guest experience and instill a culture of positivity and growth

District Manager

Sales

• Serve as the first point of contact for all catering inquiries for the restaurants in your district
• Respond promptly to inbound calls, emails, and online submissions to assist guests with catering orders
• Provide detailed information about our catering menu, pricing, and service options while embodying the Aloha spirit
• Process and confirm all catering orders with accuracy, ensuring all necessary details are recorded correctly
• Coordinate order and delivery fulfillment with your Mo’ Bettahs location
• Communicate effectively with your general manager and the team to ensure timely preparation and delivery
• Proactively follow up with customers to confirm details, provide updates, and ensure satisfaction
• Maintain a catering order log and track key performance indicators such as order volume, customer feedback, and repeat business
• Work closely with each restaurant's leadership to optimize the catering process
• Identify opportunities to improve efficiency and guest experience
• Assist in resolving any issues related to catering orders

Catering Sales Manager

• Lead the execution of the brand daily
• Competent in all FOH & BOH position
• Responsible for the cleanliness of the restaurant, FOH & BOH
• Responsible for Same Store Sales growth
• Responsible for line speed to be measured using transaction times
• Serve as primary point of contact for all customer service matters and responsible for overall customer reviews
• Handle the execution of quality food following proper procedures and Mo’ Bettahs standards
• Coordinate and lead weekly meetings with Manager in Training, Off-Premise Coordinator, and Certified Trainer
• Review weekly employee schedules
• Complete weekly reports, self-reporting, people PAR staffing guide, complete online ordering, inventory, etc.
• Have a thorough knowledge of the Mo’ Bettahs culture
• Follow all company standards for health, safety, sanitation, security, and maintain a neat and clean appearance
• Adhere to and ensure all employees follow proper policies and procedures as outlined in the employee handbook