Catering Sales Manager

Mo' Bettahs

Catering Sales Manager handling catering inquiries and executing orders at Mo' Bettahs restaurants in Texas. Building relationships with local businesses and ensuring customer satisfaction through proactive follow-ups.

Posted 6/13/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as the first point of contact for all catering inquiries for the restaurants in your district.
Respond promptly to inbound calls, emails, and online submissions to assist guests with catering orders.
Provide detailed information about our catering menu, pricing, and service options while embodying the Aloha spirit.
Answer customer questions, make recommendations, and upsell catering packages when appropriate.
Process and confirm all catering orders with accuracy, ensuring all necessary details are recorded correctly.
Coordinate order and delivery fulfillment with your Mo' Bettahs location.
Communicate effectively with your general manager and the team to ensure timely preparation and delivery.
Proactively follow up with customers to confirm details, provide updates, and ensure satisfaction.
Maintain a catering order log and track key performance indicators such as order volume, customer feedback, and repeat business.
Work closely with each restaurant's leadership to optimize the catering process.
Identify opportunities to improve efficiency and guest experience.
Assist in resolving any issues related to catering orders, ensuring a positive outcome for the customer.

Requirements

What you’ll need

At least 18 years old
Must be authorized to work in the US
Must have a valid driver's license
Restaurant experience preferred
Available to work Monday-Sunday
Basic experience with computers, i.e. Microsoft Suite, email, iPad
Ability to travel 50% of the time

Benefits

Comp & perks

Health insurance
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

catering order processingcustomer serviceupsellingorder fulfillmentperformance tracking

Soft Skills

communicationproblem-solvingcustomer satisfactionteam collaborationefficiency improvement

Certifications

valid driver's license