Copilot & Dynamics Integration: Design, build, and enhance Microsoft Copilot (out-of-the-box and custom) features within Dynamics 365 for case management and business processes.
AI Solution Development: Create machine learning models, NLP solutions, and data-driven automation supporting Copilot and Dynamics workloads.
Custom AI Implementation: Architect and deploy custom AI models or algorithms tailored to unique business or VA requirements, ensuring seamless integration with Dynamics 365 and related systems.
Data Engineering: Prepare, process, and analyze data from Dataverse, Power Platform, and external VA systems to enable AI capabilities.
Prototyping & POCs: Translate business requirements into proof-of-concept Copilot use cases; demo, refine, and iterate solutions.
Testing & Validation: Lead testing, performance monitoring, and real-world validation of AI solutions.
Documentation & Training: Produce documentation and support end-user training and solution handoff to operations teams.
Continuous Improvement: Monitor solution performance, gather feedback, and recommend enhancements while staying current on Microsoft/Azure AI advancements.
Compliance & Security: Ensure all AI solutions adhere to VA, federal, and organizational standards for privacy, security, and ethical AI use.

Requirements

Bachelor’s or Master’s degree in Computer Science, Engineering, or related STEM field.
3+ years of hands-on AI/ML engineering experience within enterprise or cloud environments.
Expertise with Microsoft Azure AI services (AI Builder, Azure Cognitive Services, Power Platform AI integrations).
Experience with Dynamics 365 APIs and developing custom plugins/extensions.
Strong development skills in Python and/or C#.
Familiarity with NLP, ML model deployment, and data engineering best practices.
Experience working in Agile Scrum environments and cross-functional teams.
Excellent communication skills for interfacing with technical and business stakeholders.

Benefits

Fully Remote | Department of Veterans Affairs Support

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

machine learningnatural language processingdata engineeringPythonC#AI model deploymentAgile ScrumDynamics 365Microsoft Azure AI servicesPower Platform

Soft skills

communicationcollaborationproblem-solvingdocumentationtrainingcontinuous improvementtestingvalidationfeedback gatheringstakeholder engagement