MKS2 Technologies

DevOps Engineer

• Utilize your skills in enterprise-level triage and incident resolution while gaining experience in VA system infrastructure.
• Use modern system monitoring tools to improve VA enterprise reliability and improve the quality of services provided to veterans.
• Work with system and application owners to obtain existing design and functionality, leverage comprehension of workflow systems and applications processes within multiple system environments and work across technology and development teams to diagnose outages and recommend changes to increase reliability.
• Use your hardware and software experience to help strengthen the systems the VA relies on. Your primary focus will be investigation, working with event management, application owners, DevOps teams, and system and network administrators to examine issues across enterprise applications and technology stacks.
• Partner with system and application owners to understand their platform designs and how they operate across different environments. This insight will help you diagnose outages, trace workflow issues, and recommend changes that enhance stability.
• Collaborate with developers and identity and access teams when deeper technical investigations are needed.
• You’ll gain hands‑on experience with enterprise‑level triage and incident analysis, which will deepen your understanding of the VA’s infrastructure. Tools like SolarWinds, Dynatrace, and Splunk will be part of your daily workflow, giving you the visibility needed to identify reliability concerns and support improvements to the services delivered to veterans.

Site Reliability Engineer

Operations

• Lead daily SOC/NOC operations, including:
• Security and network monitoring
• Incident triage and response coordination
• Escalation management and workflow oversight
• Manage operational processes, including:
• Event handling procedures
• Shift handoffs and escalation paths
• Standard operating procedures (SOPs) and playbooks
• Ensure full 24x7x365 operational coverage through staffing, scheduling, and escalation management
• Track and report on:
• SLAs and KPIs
• Incident trends and response times
• Operational performance and service delivery metrics
• Conduct post-incident reviews and implement process improvements
• Develop dashboards, reporting artifacts, and operational metrics
• Coordinate with cross-functional teams:
• Security engineering
• Network operations
• Vulnerability management
• Compliance and service desk teams
• Provide executive-level briefings on operational status, risks, and improvements

Senior SOC/NOC Operations Manager

Engineer

• Lead planning, implementation, and support of PAM platforms across enterprise environments
• Onboard and manage:
• Privileged accounts
• Vaults and safes
• Credential rotation policies
• Connection components
• Configure and support:
• Privileged session monitoring
• Audit logging and reporting
• Access reviews and governance processes
• Break-glass procedures
• Integrate PAM platforms with:
• Active Directory / Entra ID
• SIEM and logging systems
• Identity governance tools
• Endpoint and cloud environments
• Design PAM architecture and develop:
• High-level and low-level design documentation
• Implementation plans
• SOPs and operational runbooks
• Troubleshoot access, authentication, policy, and integration issues
• Collaborate with SOC, NOC, and compliance teams to ensure security alignment
• Support Zero Trust and least-privilege access strategies

Lead PAM Engineer – Senior

Security Engineer

• Lead cybersecurity engineering efforts across:
• SIEM and monitoring platforms
• Cloud and endpoint security tools
• Vulnerability management solutions
• Design and support:
• Data source onboarding
• Alert tuning and reduction of false positives
• Detection engineering and correlation rules
• Dashboarding and reporting
• Translate cybersecurity risks into actionable engineering solutions and implementation plans
• Provide guidance on:
• Secure architecture design
• Zero Trust alignment
• Tool integration and control implementation
• Support incident response, root cause analysis, and advanced troubleshooting
• Develop and maintain:
• Standard operating procedures (SOPs)
• Engineering diagrams and documentation
• Implementation plans and technical reports
• Collaborate with SOC, NOC, SOAR, PAM, and vulnerability management teams
• Mentor junior engineers and provide technical leadership across teams
• Brief stakeholders on cybersecurity risks, solutions, and engineering strategies

Lead Cybersecurity Engineer

• Design, develop, test, and maintain SOAR playbooks and automated security workflows
• Integrate SOAR and SIEM platforms with:
• Ticketing systems (ServiceNow, etc.)
• Endpoint security tools
• Identity and access systems
• Vulnerability management platforms
• Threat intelligence feeds
• Automate incident response activities including:
• Alert triage
• Data enrichment
• Case routing and escalation
• Documentation and reporting
• Develop automation scripts and integrations using Python, PowerShell, Bash, REST APIs, and similar technologies
• Collaborate with SOC analysts, incident responders, and stakeholders to identify automation opportunities
• Optimize workflows to reduce false positives and manual workload
• Maintain documentation, SOPs, implementation plans, and training materials
• Track and report automation performance, effectiveness, and operational improvements

Senior Automation / SOAR Engineer

Full-stack Engineer

• Provide support services for all aspects of the Reliability and Maintainability Information System (REMIS) software development process.
• Ensure software development uses Agile methodologies, test-driven development principles, with robust documentation, user centered design, and an extensible infrastructure.
• Maintain application software and COTS software.
• Responsible for the design, coding, testing, quality assurance, deployment, software configuration management, and program documentation.

Software Developer, SME

Systems Engineer

Senior Systems Engineer

• Work as an Instrumentation Engineer on our team as we help the customer overcome their most difficult challenges in performance monitoring.
• Work directly on assigned ServiceNow tasks.
• Perform as the technical POC for customers as you contribute to monitoring solution design, implement and execute the monitoring solution, resolve technical issues, update ServiceNow Visual Task Boards to document work, and actively participate in quality assurance efforts.
• Apply your knowledge to perform routine work such as adding and removing devices from Dynatrace and other monitoring tools like SolarWinds.

Dynatrace Instrumentation Engineer

• Lead the design and development of APIs, including specifications, endpoints, data models, and protocols such as REST and GraphQL
• Provide technical leadership to a team of 3–4 developers, guiding design decisions and engineering best practices
• Remain hands-on in the codebase, contributing production-grade code for core services
• Conduct code reviews to ensure code quality, maintainability, and security
• Partner closely with the Engineering Crew Lead and API Architect to review solution design and deliver robust, scalable solutions
• Ensure seamless integration of APIs with internal systems, external applications, and third-party services
• Promote the effective use of AI-enabled tools in the API development lifecycle to improve productivity and code quality
• Create and maintain clear, comprehensive API documentation for consumers, including usage guidance and best practices
• Implement and uphold security best practices, including authentication, authorization, and encryption
• Interface with external engineering teams to ensure alignment on technical standards, governance requirements, compliance obligations, and ongoing cATO maintenance
• Monitor and optimize API performance, reliability, and scalability
• Manage API versioning and support backward compatibility as services evolve
• Provide ongoing support, troubleshoot production issues, and implement enhancements based on stakeholder feedback
• Participate in Tier 1 and Tier 2 on-call operations

API Tech Lead

Manager

• Support complex operational environments
• Handle multiple concurrent incidents
• Collaborate effectively across technical and non-technical stakeholders
• Use incident management tools and apply industry-standard best practices
• Remain effective in dynamic, fast-paced situations
• Exercise analytical thinking and sound judgment