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Senior SOC/NOC Operations Manager
MKS2 Technologies. Lead daily SOC/NOC operations, including: .
Posted 6/5/2026full-timeWashington, D.C. • Washington • 🇺🇸 United StatesSenior💰 $120,000 - $130,000 per yearWebsite
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Lead daily SOC/NOC operations, including:
- Security and network monitoring
- Incident triage and response coordination
- Escalation management and workflow oversight
- Manage operational processes, including:
- Event handling procedures
- Shift handoffs and escalation paths
- Standard operating procedures (SOPs) and playbooks
- Ensure full 24x7x365 operational coverage through staffing, scheduling, and escalation management
- Track and report on:
- SLAs and KPIs
- Incident trends and response times
- Operational performance and service delivery metrics
- Conduct post-incident reviews and implement process improvements
- Develop dashboards, reporting artifacts, and operational metrics
- Coordinate with cross-functional teams:
- Security engineering
- Network operations
- Vulnerability management
- Compliance and service desk teams
- Provide executive-level briefings on operational status, risks, and improvements
Requirements
What you’ll need- 8–10+ years of experience in:
- Cybersecurity operations
- Network operations (NOC)
- Incident response or enterprise IT operations
- 5+ years of leadership experience managing:
- SOC / NOC / CSOC teams
- Monitoring and incident response operations
- Experience supporting:
- 24x7x365 operational environments
- Shift coordination and escalation workflows
- Strong experience with:
- Incident triage and escalation
- Root cause analysis
- KPI/SLA tracking and reporting
- Continuous process improvement
- Bachelor’s degree in Cybersecurity, IT, Computer Science, Engineering, or related field (or equivalent experience)
- CISSP (preferred or required)
- Additional certifications such as:
- CISM, CASP+, CySA+
- GCIH, GCIA, GCFA
- Security+, ITIL
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account MKS2 Technologies Website LinkedIn All Job Openings 201 - 500 employees Founded 2008 🤝 B2B 🔒 Cybersecurity B2B
- Cybersecurity
- IT Services MKS2 Technologies is a technology business established in 2008 that provides services to the Federal Government and commercial clients. The company focuses on defining missions, employing domain knowledge, formulating strategies, and implementing solutions. Built on values instilled by its founder, a former combat veteran, MKS2 emphasizes long-term relationships and effective communication to ensure project success. They are known for their expertise in IT enterprise solutions and cybersecurity initiatives, serving various clients across the science and technology sectors. Senior SOC/NOC Operations Manager Job not on LinkedIn 🔥 16 minutes ago 🏢🏡 Washington, D.C. – Hybrid 💵 $120k - $130k / year ⏰ Full Time 🟠 Senior ⚙️ Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Lead daily SOC/NOC operations, including:
- Security and network monitoring
- Incident triage and response coordination
- Escalation management and workflow oversight
- Manage operational processes, including:
- Event handling procedures
- Shift handoffs and escalation paths
- Standard operating procedures (SOPs) and playbooks
- Ensure full 24x7x365 operational coverage through staffing, scheduling, and escalation management
- Track and report on:
- SLAs and KPIs
- Incident trends and response times
- Operational performance and service delivery metrics
- Conduct post-incident reviews and implement process improvements
- Develop dashboards, reporting artifacts, and operational metrics
- Coordinate with cross-functional teams:
- Security engineering
- Network operations
- Vulnerability management
- Compliance and service desk teams
- Provide executive-level briefings on operational status, risks, and improvements 🎯 Requirements
- 8–10+ years of experience in:
- Cybersecurity operations
- Network operations (NOC)
- Incident response or enterprise IT operations
- 5+ years of leadership experience managing:
- SOC / NOC / CSOC teams
- Monitoring and incident response operations
- Experience supporting:
- 24x7x365 operational environments
- Shift coordination and escalation workflows
- Strong experience with:
- Incident triage and escalation
- Root cause analysis
- KPI/SLA tracking and reporting
- Continuous process improvement
- Bachelor’s degree in Cybersecurity, IT, Computer Science, Engineering, or related field (or equivalent experience)
- CISSP (preferred or required)
- Additional certifications such as:
- CISM, CASP+, CySA+
- GCIH, GCIA, GCFA
- Security+, ITIL Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Director, Marketplace Operations – Health 🕒 May 18 Upside 201 - 500 💸 Finance 🛒 Retail Website LinkedIn All Job Openings Senior Director leading optimization of Upside's marketplace operations. Role requires partnership across teams to drive growth and ensure data integrity within the marketplace. 🏢🏡 Washington, D.C. – Hybrid 💵 $220k - $256k / year 💰 $100M Debt Financing on 2022-04 ⏰ Full Time 🟠 Senior ⚙️ Operations 🦅 H1B Visa Sponsor Deal Operations Administrator 🕒 May 4 Palantir Technologies 1001 - 5000 🤖 Artificial Intelligence 🏛️ Government 🏢 Enterprise Website LinkedIn All Job Openings Deal Operations Administrator at Palantir involved in contract administration to facilitate revenue growth. Collaboration with legal and sales teams to manage customer contracting lifecycle. 🏢🏡 Washington, D.C. – Hybrid 💵 $75k - $112k / year 💰 $28.8M Post-IPO Equity on 2021-08 ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations 🦅 H1B Visa Sponsor Manager, Email Operations 🕒 April 26 National Geographic Society 501 - 1000 🤝 Non-profit 📚 Education 🔬 Science Website LinkedIn All Job Openings Manager overseeing email and SMS operations for National Geographic Society. Responsible for driving user engagement and retention through various email strategies and best practices. 🏢🏡 Washington, D.C. – Hybrid 💵 $104.5k - $110k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
ATS Keywords
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Hard Skills & Tools
cybersecurity operationsnetwork operationsincident responseincident triageroot cause analysisKPI trackingSLA trackingcontinuous process improvementoperational metricsevent handling procedures
Soft Skills
leadershipcommunicationcoordinationproblem-solvingorganizational skillsteam managementreportingprocess improvementescalation managementcross-functional collaboration
Certifications
CISSPCISMCASP+CySA+GCIHGCIAGCFASecurity+ITILBachelor's degree in Cybersecurity