Sales Director
MKS PAMP
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Job Level
About the role
- The Sales Director is responsible for growing MKS PAMP’s commercial presence in the Americas with a primary focus on the US.
- The role focuses on developing and maintaining strong relationships with financial institutions, bullion dealers, corporate clients, and distributors.
- The Sales Director ensures compliant client onboarding and support processes while driving sales performance, market intelligence, and operational excellence within the local regulatory and cultural context.
- Identify and pursue business opportunities across precious metals markets in the Americas with a primary focus on the US.
- Collaborate as an integral team player to coordinate and implement sales strategies aligned with regional priorities and global business objectives, ensuring consistency and driving sustainable growth.
- Build and maintain long-term relationships with key clients and partners, ensuring profitability and client satisfaction.
- Conduct regular in-person/virtual meetings with clients and sales team.
- Gather and synthesize client feedback and deep market intelligence to inform product development and service improvement.
- Monitor market trends, competitor activities, and local regulations to adapt business strategy accordingly.
- Represent MKS PAMP in meetings, events, and industry forums.
- Lead the client onboarding process in strict accordance with Group compliance policies and regulatory requirements.
- Coordinate with compliance and legal teams to ensure proper KYC documentation, due diligence, and client approvals.
- Ensure all client interactions and transactions adhere to internal governance and ethical standards.
- Maintain up-to-date knowledge of regional financial regulations and contribute to local compliance initiatives.
- Act as trusted client support partner, proactively managing inquiries and resolving operational issues promptly to ensure a seamless and positive customer experience.
- Coordinate with internal teams (operations, trading, logistics, and finance) to ensure seamless service delivery.
- Escalate and resolve complex client matters efficiently, ensuring client satisfaction and retention.
- Maintain an accurate and current database of client interactions, opportunities, and key metrics.
- Provide strategic feedback and recommendations to regional leadership.
Requirements
- Master’s degree in Finance, Economics or a similar type of education
- Min. 5 to 10 years of experience in a similar role
- Excellent communication skills and high drive
- Sense of responsibility and initiative
- Ability to work autonomously
- Demonstrated track record of continuous improvement and innovative thinking both in approach and in practical effect
- Resistance to stress and time-pressure
- Excellent interpersonal skills and customer orientation
- Agile and flexible mindset, reactive to requests
- Excellent organizational skills and attention to detail
- Ability to interact with colleagues of diverse cultures; respect for diversity
- Full professional proficiency in Office 365 is expected
- Full professional proficiency in spoken and written English is required; knowledge of other languages is an asset
- US citizen or holder of a valid US work permit.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
client onboardingsales performancemarket intelligencecomplianceKYC documentationdue diligencefinancial regulationsstrategic feedbackcontinuous improvementinnovative thinking
Soft Skills
communication skillsinitiativeautonomystress resistanceinterpersonal skillscustomer orientationorganizational skillsattention to detailflexibilitycultural respect
Certifications
Master’s degree in FinanceMaster’s degree in Economics