Mixam

HR Advisor – Generalist

Mixam

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $65,000 - $85,000 per year

About the role

  • Lead and resolve ER cases including disciplinaries, grievances, and performance management across US and Canada, with supporting duties for the UK.
  • Maintain and evolve employee handbooks and HR policies to ensure strict compliance with federal and state/provincial laws (predominantly in the US).
  • Own the end-to-end onboarding process for new starters in the Chicago office and remote regions, ensuring a welcoming and professional "Mixam" introduction.
  • Act as the super-user for our HRIS (Rippling), ensuring 100% data integrity, accurate record-keeping, and efficient self-service workflows.
  • Support with and partner with finance and external providers to support bi-weekly payroll inputs and manage US benefits administration.
  • Liaise with our Employer of Record (EOR) partners for international regions (Europe/Philippines) to ensure global alignment.
  • Act as a "people person" in the Chicago office, fostering strong relationships with our Customer Service, Care, and Supply Chain teams to drive engagement.

Requirements

  • Proven experience in an HR Advisor or Generalist role, ideally within a tech, eCommerce, or high-growth startup environment.
  • Strong expertise in US Employment Law is essential; experience with UK (CIPD standards), Canadian, or Australian labor practices is a significant advantage.
  • Proficient with HRIS platforms (experience with Rippling is a major plus) and standard office suites (Google Workspace/Microsoft Excel).
  • Professional HR certification: SHRM-CP/SCP or PHR/SPHR/ UK equivalent CIPD Level 5 or above.
  • Impeccable verbal and written communication skills with the ability to navigate cross-cultural nuances effectively.
  • Comfortable being a "team of one" locally while collaborating globally; ability to shift priorities quickly in a scaling business.
  • A genuine passion for supporting employees and managers with a pragmatic, solutions-oriented approach.
Benefits
  • Paid vacation 15 days, increasing to 20 and 25 with length of service.
  • Hybrid working arrangement - up to 2 days per week in the office. 3 days remote.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
US Employment LawUK Employment LawCanadian labor practicesAustralian labor practicesHRISonboarding processpayroll administrationemployee relationsperformance managementHR policies
Soft Skills
communication skillsrelationship buildingcross-cultural navigationsolutions-oriented approachteam collaborationadaptabilityengagementprofessionalismproblem-solvinginterpersonal skills
Certifications
SHRM-CPSHRM-SCPPHRSPHRCIPD Level 5CIPD equivalent certifications