Mixam

Data Analyst

• Track changes to any machines, supplier net costs, product cost or markup changes, print and participation rules and report on supplier order volume impact, product performance, and overall revenue.
• Own every aspect of cost and retail price updates- from initial input to final validation, including recording any changes, ad-hoc audits, and rollback procedures.
• Own, maintain, and evolve Mixam Market Positioning dashboard (Mixam vs. competitors by country & product); reporting on insights regularly.
• Conduct ongoing competitor monitoring across key products and geographies, identifying pricing gaps and opportunities for improved positioning.
• Ensure product-specific minimum margins are met to ensure contribution margin and overall company margins are met.
• Prepare and maintain regular reporting on pricing and product performance, such as competitor benchmarks, regional product margins, order volumes, and revenue contribution.
• Track and analyse key metrics including average order value, gross margin, and product/category mix, providing both month-on-month and year-on-year comparisons.
• Contribute to price elasticity analysis by product and region, recommending price moves where demand is least sensitive.
• Monitor for anomalies in price curves or sudden changes in supplier costs and highlight potential impacts.
• Investigate root causes of pricing anomalies or cost fluctuations and propose actionable solutions to address them.
• Translate reporting into actionable insights and recommendations for leadership and cross-functional teams, focusing on risks, opportunities, and clear next steps.
• Partner with Data teams to maintain & evolve dashboards and reporting tools, ensuring accuracy, efficiency, and data integrity.
• Define max discount percentages.
• Present insights/recommendations to leadership, product, and supply chain teams in a clear and concise manner that drives understanding and action.
• Define and maintain rounding and threshold rules to ensure price-curve smoothness and customer predictability.
• Own the pricing model roadmap (regional and product level), including proposal, testing, rollout, and post-launch performance reviews.
• Contribution margin bridge (Retail List → Mixam Markup % → Supplier Net Costs → Margin Minimum → Contribution) with variance explanations.
• Work with Product & Marketing teams to develop promotional strategies that protect margin while hitting volume targets

Data Analyst - Pricing

Supply Chain

• Connect monthly with Print Service Providers (PSPs) and report to the manager on SLA performance, invoicing, quality, complaints and paper usage.
• Work with PSPs to resolve invoice queries and support Finance where needed.
• Ensure PSPs are correctly set up on the platform, including accurate pricing in line with agreements and correct technical specifications.
• Act as the main contact between PSPs and internal teams (Operations, Customer Service, etc.) to resolve issues quickly.
• Obtain bespoke quotes from PSPs for one-off or unique projects and check feasibility with Customer Service.
• Support Fulfilment and Customer Service teams in reallocating or rerouting orders.
• In case of delays, work with PSPs on recovery plans and keep the manager updated.
• Help Customer Service solve logistics issues with carriers such as UPS and FedEx.
• Monitor and report on pricing competitiveness; carry out COGS and margin analysis.
• Propose improvements to address gaps and weaknesses in the supply chain.
• Collaborate with Product Managers to source suppliers for new products and run competitive analyses.
• Maintain accurate supply chain and PSP documentation for Canada and the US.
• Build and maintain relationships with key contacts in the print and supply chain industry; stay informed on competitor activity.
• Occasional travel to visit suppliers may be required.

Data Analyst - Pricing

Supply Chain Coordinator