Miva, Inc.

Project Manager

• Portfolio Management: Lead 25 to 50+ concurrent, cross-functional projects from inception to completion.
• Project Planning: Translate Statements of Work (SOWs) into actionable project plans, milestones, and dependencies.
• Client Leadership: Serve as the primary client contact, guiding deliverables, timelines, and enforcing accountability.
• Stakeholder Communication: Run structured updates, routine meetings, and handle conflict or escalations smoothly.
• Resource Optimization: Monitor team capacity, resolve scheduling conflicts, and manage project pacing.
• Risk & Change Management: Track project risks, handle scope adjustments, and re-forecast timelines as needed.
• Financial Tracking: Monitor budget burn rates, track project hours, and maintain accurate PM system records.
• Quality & Frameworks: Maintain scalable delivery templates while ensuring all deliverables meet QA standards and there is alignment with the agreed scope.
• Performance Reviews: Track active project metrics and conduct post-project reviews for continuous improvement.

Project Manager – Full Time

• Lead 25 to 50+ concurrent, cross-functional projects from inception to completion.
• Translate Statements of Work (SOWs) into actionable project plans, milestones, and dependencies.
• Serve as the primary client contact, guiding deliverables, timelines, and enforcing accountability.
• Run structured updates, routine meetings, and handle conflict or escalations smoothly.
• Monitor team capacity, resolve scheduling conflicts, and manage project pacing.
• Track project risks, handle scope adjustments, and re-forecast timelines as needed.
• Monitor budget burn rates, track project hours, and maintain accurate PM system records.
• Maintain scalable delivery templates while ensuring all deliverables meet QA standards and there is alignment with the agreed scope.
• Track active project metrics and conduct post-project reviews for continuous improvement.

Ecommerce

• Develop and maintain ecommerce storefronts using HTML5, CSS3, and modern vanilla JavaScript (ES6+)
• Write efficient server-side logic using Miva Template Language (MVT)
• Build and support integrations with external systems (REST/SOAP APIs, ERPs, CRMs, etc.)
• Act as the technical bridge between client storefronts and their broader business ecosystem
• Troubleshoot and resolve frontend, backend, and configuration issues across platforms
• Optimize performance, SEO, accessibility, and conversion
• Implement merchandising strategies, personalization, promotions, and optimized purchase flows

Web Developer – Ecommerce

People Operations

• Serve as a trusted advisor to the CEO, President and executive team on workforce planning, organizational design, leadership development, and talent strategy.
• Steward and evolve Miva’s culture; lead programs that reinforce engagement, belonging, and the overall employee experience in a fully remote, geographically distributed workforce.
• Own total rewards strategy, including compensation philosophy, market benchmarking, benefits design, and 401(k) plan oversight.
• Oversee full-cycle recruiting strategy for all positions across the organization.
• Lead diversity, equity, and inclusion strategy and related programs.
• Define and report on key people metrics (headcount, retention, engagement, time-to-hire, compensation positioning, etc.); deliver data-driven recommendations to leadership.
• Use HR systems and tools (HRIS, ATS, performance, payroll, benefits) to ensure programs run efficiently.
• Identify, evaluate, and implement opportunities to leverage AI and emerging technologies to optimize HR workflows, improve efficiencies, and elevate the quality of people programs and deliverables.
• Lead organizational change management initiatives, including reorganizations, role transitions, and growth planning.
• Manage the HR budget and external vendor relationships, including benefits brokers, payroll providers, employment counsel, and recruiting partners.
• Anticipate emerging people risks and opportunities, and proactively recommend and implement solutions.
• Provide direction to a part-time Recruiter consultant; review pipelines, and ensure a consistent, high-quality candidate experience.
• Design and deliver an exceptional onboarding experience that ramps new hires quickly and connects them to Miva’s culture and goals.
• Ensure payroll, health benefits, and 401(k) plan are processed accurately and timely, and remain compliant with all federal, state, and local laws across the multiple states in which Miva employees reside.
• Administer leaves of absence, accommodations, workers’ compensation, and unemployment claims.
• Maintain HRIS and employee records; ensure data integrity and produce reporting as needed.
• Coach managers and employees on performance, behavioral concerns, team dynamics, and employee relations matters.
• Conduct employee relations investigations and recommend appropriate corrective action; partner with employment counsel as needed.
• Maintain and update the employee handbook, policies, procedures, and job descriptions.
• Manage offboarding logistics, including exit interviews and analysis of attrition trends.
• Provide guidance to employees and managers on company policies, benefits, and processes.
• Be a visible, trusted resource and first point of contact for employees on all people-related matters.
• Perform other duties and projects as assigned.

Project Manager – Full Time

Project Manager

Web Developer – Ecommerce

Director, People Operations