
Senior Service Manager – LATAM
Mitsubishi Heavy Industries
full-time
Posted on:
Location Type: Office
Location: Orlando • Florida • United States
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Job Level
About the role
- Lead technical planning and execution of assigned LTSA projects in LATAM.
- Conduct pre-outage planning in accordance with LTSA Planning guidelines.
- Coordinate internal resources for LTSA maintenance events (scheduled and unscheduled).
- Partner with Supply Chain to contract required local and international suppliers.
- Manage satellite tool kits, including replenishment, calibration, and certification.
- Coordinate consumables, contingency items, and planned parts for customer outages.
- Manage visa processes for LATAM Service Execution personnel.
- Provide leadership to Service Execution teams during events, covering EHS, quality, cost, schedule, and productivity.
- Support development of new LATAM processes and improvement of existing ones.
- Manage contractual scopes including Open, Inspection, Repair, and Close activities.
- Coordinate all aspects of scheduled and unscheduled maintenance.
- Travel to customer sites for outage planning and execution.
- Support ISO 9001 processes and company initiatives.
- Protect confidential information and uphold company integrity.
Requirements
- Bachelor’s degree (BSME, BSEE) or 10 years directly related experience; 5+ years project management experience required.
- Knowledge of gas turbine engineering, turbine configuration, design, materials, boundary conditions, and steam turbine/generator fundamentals.
- Bilingual Spanish/English required; Portuguese proficiency preferred.
- Ability to write reports, procedures, and present information to managers, customers, and teams.
- Mathematical proficiency (percentages, algebra, geometry, volume, etc.).
- Ability to solve practical problems with limited standardization and interpret technical instructions.
- Proficiency with email, word processing, spreadsheets, and basic database tools.
- Native or fluent in Spanish.
Benefits
- Excellent Benefits (Medical, Dental, Vision & 401K Matching).
- Excellent development programs and advancement opportunities.
- Tuition reimbursement and on‑the‑job training.
- Paid vacation, sick time, and holidays.
- Committed to quality products and services.
- Great working environment and culture.
- Employee Appreciation Programs and Events.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementgas turbine engineeringturbine configurationdesignmaterialsboundary conditionssteam turbine fundamentalsmathematical proficiency
Soft Skills
leadershipproblem-solvingcommunicationreport writingpresentation skills
Certifications
Bachelor’s degree (BSME, BSEE)ISO 9001