Mitsubishi Heavy Industries

Senior Service Manager – LATAM

Mitsubishi Heavy Industries

full-time

Posted on:

Location Type: Office

Location: OrlandoFloridaUnited States

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Job Level

About the role

  • Lead technical planning and execution of assigned LTSA projects in LATAM.
  • Conduct pre-outage planning in accordance with LTSA Planning guidelines.
  • Coordinate internal resources for LTSA maintenance events (scheduled and unscheduled).
  • Partner with Supply Chain to contract required local and international suppliers.
  • Manage satellite tool kits, including replenishment, calibration, and certification.
  • Coordinate consumables, contingency items, and planned parts for customer outages.
  • Manage visa processes for LATAM Service Execution personnel.
  • Provide leadership to Service Execution teams during events, covering EHS, quality, cost, schedule, and productivity.
  • Support development of new LATAM processes and improvement of existing ones.
  • Manage contractual scopes including Open, Inspection, Repair, and Close activities.
  • Coordinate all aspects of scheduled and unscheduled maintenance.
  • Travel to customer sites for outage planning and execution.
  • Support ISO 9001 processes and company initiatives.
  • Protect confidential information and uphold company integrity.

Requirements

  • Bachelor’s degree (BSME, BSEE) or 10 years directly related experience; 5+ years project management experience required.
  • Knowledge of gas turbine engineering, turbine configuration, design, materials, boundary conditions, and steam turbine/generator fundamentals.
  • Bilingual Spanish/English required; Portuguese proficiency preferred.
  • Ability to write reports, procedures, and present information to managers, customers, and teams.
  • Mathematical proficiency (percentages, algebra, geometry, volume, etc.).
  • Ability to solve practical problems with limited standardization and interpret technical instructions.
  • Proficiency with email, word processing, spreadsheets, and basic database tools.
  • Native or fluent in Spanish.
Benefits
  • Excellent Benefits (Medical, Dental, Vision & 401K Matching).
  • Excellent development programs and advancement opportunities.
  • Tuition reimbursement and on‑the‑job training.
  • Paid vacation, sick time, and holidays.
  • Committed to quality products and services.
  • Great working environment and culture.
  • Employee Appreciation Programs and Events.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementgas turbine engineeringturbine configurationdesignmaterialsboundary conditionssteam turbine fundamentalsmathematical proficiency
Soft Skills
leadershipproblem-solvingcommunicationreport writingpresentation skills
Certifications
Bachelor’s degree (BSME, BSEE)ISO 9001