Mitsubishi Heavy Industries

MRO Production System Support Specialist

Mitsubishi Heavy Industries

full-time

Posted on:

Location Type: Office

Location: TucsonArizonaUnited States

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About the role

  • Manage, audit and support system master data to maintain accurate associations and ERP synchronization
  • Supporting asset and service request projects by ensuring accurate data creation and association
  • Collaborating with cross-functional teams to facilitate approvals and implement master data changes
  • Liaise with IT or ERP vendors to support system enhancements
  • Support end user issues resolution, documentation and ticket creation
  • Provide training in end users system processes, new release functions and best practices
  • Assist in system upgrades, testing, and process improvement projects
  • Perform regular audits and data quality checks to identify and resolve discrepancies or duplicates
  • Develop user-friendly tools, queries, and templates to help users extract and interpret data from the ERP system

Requirements

  • Associate’s degree in Information Systems, Aviation Management, Engineering, Business, or a related field
  • Strong knowledge of MRO processes, including maintenance planning, materials, and labor tracking
  • Advanced Excel skills and familiarity with data extraction
  • Strong attention to detail and commitment to data accuracy
  • Good communication and interpersonal skills, with the ability to support and train non-technical users
  • 3+ years of experience in ERP or Production systems administration, preferably within the aviation MRO sector
  • Experience with configuration management or task card data in MRO systems
  • Understanding of EASA/FAA maintenance data documentation and compliance requirements
  • Familiarity with data governance frameworks or master data management (MDM) principles
  • Experience with change control processes and data migration projects
Benefits
  • Comprehensive medical, dental, vision and prescription coverage
  • Flexible Spending and Health Savings Accounts
  • Company paid life insurance and short-term disability
  • Annual wellness incentives up to $750
  • Employee assistance program
  • 401K with 7% company match
  • Annual bonus plan
  • Paid vacation, sick time, and holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ERP synchronizationdata creationdata associationdata extractionadvanced Exceldata quality checksconfiguration managementtask card datadata migrationmaster data management
Soft Skills
attention to detaildata accuracycommunication skillsinterpersonal skillstraining abilitiescollaborationproblem-solving