
MRO Production System Support Specialist
Mitsubishi Heavy Industries
full-time
Posted on:
Location Type: Office
Location: Tucson • Arizona • United States
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Tech Stack
About the role
- Manage, audit and support system master data to maintain accurate associations and ERP synchronization
- Supporting asset and service request projects by ensuring accurate data creation and association
- Collaborating with cross-functional teams to facilitate approvals and implement master data changes
- Liaise with IT or ERP vendors to support system enhancements
- Support end user issues resolution, documentation and ticket creation
- Provide training in end users system processes, new release functions and best practices
- Assist in system upgrades, testing, and process improvement projects
- Perform regular audits and data quality checks to identify and resolve discrepancies or duplicates
- Develop user-friendly tools, queries, and templates to help users extract and interpret data from the ERP system
Requirements
- Associate’s degree in Information Systems, Aviation Management, Engineering, Business, or a related field
- Strong knowledge of MRO processes, including maintenance planning, materials, and labor tracking
- Advanced Excel skills and familiarity with data extraction
- Strong attention to detail and commitment to data accuracy
- Good communication and interpersonal skills, with the ability to support and train non-technical users
- 3+ years of experience in ERP or Production systems administration, preferably within the aviation MRO sector
- Experience with configuration management or task card data in MRO systems
- Understanding of EASA/FAA maintenance data documentation and compliance requirements
- Familiarity with data governance frameworks or master data management (MDM) principles
- Experience with change control processes and data migration projects
Benefits
- Comprehensive medical, dental, vision and prescription coverage
- Flexible Spending and Health Savings Accounts
- Company paid life insurance and short-term disability
- Annual wellness incentives up to $750
- Employee assistance program
- 401K with 7% company match
- Annual bonus plan
- Paid vacation, sick time, and holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ERP synchronizationdata creationdata associationdata extractionadvanced Exceldata quality checksconfiguration managementtask card datadata migrationmaster data management
Soft Skills
attention to detaildata accuracycommunication skillsinterpersonal skillstraining abilitiescollaborationproblem-solving