MRO Production System Support Specialist
Mitsubishi Heavy Industries
full-time
Posted on:
Location Type: Office
Location: Tucson • Arizona • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Manage, audit and support system master data to maintain accurate associations and ERP synchronization
- Supporting asset and service request projects by ensuring accurate data creation and association
- Collaborating with cross-functional teams to facilitate approvals and implement master data changes
- Liaise with IT or ERP vendors to support system enhancements
- Support end user issues resolution, documentation and ticket creation
- Provide training in end users system processes, new release functions and best practices
- Assist in system upgrades, testing, and process improvement projects
- Perform regular audits and data quality checks to identify and resolve discrepancies or duplicates
- Develop user-friendly tools, queries, and templates to help users extract and interpret data from the ERP system
Requirements
- Associate’s degree in Information Systems, Aviation Management, Engineering, Business, or a related field
- Strong knowledge of MRO processes, including maintenance planning, materials, and labor tracking
- Advanced Excel skills and familiarity with data extraction
- Strong attention to detail and commitment to data accuracy
- Good communication and interpersonal skills, with the ability to support and train non-technical users
- 3+ years of experience in ERP or Production systems administration, preferably within the aviation MRO sector
- Experience with configuration management or task card data in MRO systems
- Understanding of EASA/FAA maintenance data documentation and compliance requirements
- Familiarity with data governance frameworks or master data management (MDM) principles
- Experience with change control processes and data migration projects
Benefits
- Comprehensive medical, dental, vision and prescription coverage
- Flexible Spending and Health Savings Accounts
- Company paid life insurance and short-term disability
- Annual wellness incentives up to $750
- Employee assistance program
- 401K with 7% company match
- Annual bonus plan
- Paid vacation, sick time, and holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ERP synchronizationdata creationdata associationdata extractionadvanced Exceldata quality checksconfiguration managementtask card datadata migrationmaster data management
Soft skills
attention to detaildata accuracycommunication skillsinterpersonal skillstraining abilitiescollaborationproblem-solving