Mitsubishi Electric US, Inc.

Product Manager

• Responsible for end-to-end development, introduction, and lifecycle management of HVAC ATW (Air-to-Water) 1-Phase products.
• Formulate and execute product strategies based on market research and customer feedback.
• Accountable for product positioning, market analysis, and technical support.
• Oversee new product introductions using established NPI processes.
• Develop and deliver training programs for engineers and sales teams.
• Act as the Subject Matter Expert (SME) for ATW 1-Phase and DHW systems.

Senior Product Manager, Air-to-Water 1-Phase

Mechanical Engineer

• Act as the subject matter expert and lead the project management process on commercial domestic water heating products
• Provide technical and application support for commercial water heating products through the development of technical materials, application training, competitive analysis, and design best practices for the BU sales team and external customers
• Provide Tier 2 support for BU sales team, METUS distribution, and the HVAC specification community on how to resolve complex application and technical design challenges
• Developing engineering and application white papers to address issues and concerns specific to domestic hot water products in the Northeastern and Mid-Atlantic regions of the United States
• Work alongside another Mechanical Engineer to provide mechanical engineering and design support on other METUS HVAC products to the BU as needed
• Collaborate with other BU Mechanical Engineers and METUS Applications Team to develop technical materials to solve customer concerns
• Act as a liaison between BU Sales team and METUS Applications and Product Development teams to provide product ideas, evaluate technical documentation, and present application ideas for evaluation
• Collaborates with BU Management to define annual requirements to support the BU
• Willing to travel up to 30% for various Company meetings and training both domestically and possibly internationally

Senior Mechanical Engineer, Water Products

• Act as the subject matter expert and lead the project management process on commercial domestic water heating products
• Provide technical and application support for commercial water heating products through the development of technical materials, application training, competitive analysis, and design best practices for the BU sales team and external customers
• Provide Tier 2 support for BU sales team, METUS distribution, and the HVAC specification community on how to resolve complex application and technical design challenges
• Developing engineering and application white papers to address issues and concerns specific to domestic hot water products
• Collaborate with other BU Mechanical Engineers and METUS Applications Team to develop technical materials to solve customer concerns
• Act as a liaison between BU Sales team and METUS Applications and Product Development teams to provide product ideas, evaluate technical documentation, and present application ideas for evaluation

• Act as the subject matter expert and lead the project management process on commercial domestic water heating products
• Provide technical and application support for commercial water heating products through the development of technical materials, application training, competitive analysis, and design best practices for the BU sales team and external customers
• Provide Tier 2 support for BU sales team, METUS distribution, and the HVAC specification community on how to resolve complex application and technical design challenges
• Developing engineering and application white papers to address issues and concerns specific to domestic hot water products in the Northeastern and Mid-Atlantic regions of the United States
• Work alongside another Mechanical Engineer to provide mechanical engineering and design support on other METUS HVAC products to the BU as needed
• Collaborate with other BU Mechanical Engineers and METUS Applications Team to develop technical materials to solve customer concerns
• Act as a liaison between BU Sales team and METUS Applications and Product Development teams to provide product ideas, evaluate technical documentation, and present application ideas for evaluation
• Collaborates with BU Management to define annual requirements (i.e., budget, software, and hardware investments, etc.) to support the BU
• Willing to travel up to 30% to for various Company meetings and training both domestically and possibly internationally
• Other Duties as assigned.

Procurement

• Process supplier invoices and create check request forms for payments to all suppliers upon receipt of invoice
• Download data from purchasing system, and create various reports such as monthly sales report, daily order receiving report, and bi-weekly delivery status report
• Generate shipping paperwork accurately on purchasing system as requested by buyers
• Correspond with MELCO headquarter through e-mail or phone call to discuss payment status
• Assist IPD members and visitors for travel arrangement such as booking hotels, limos
• Open, sort and distribute incoming mail and process outgoing mail
• Maintain inventory of office supplies and prepare a list of supplies to be ordered
• Copy, distribute and file paperwork and organize export licenses and other contractual documents
• Request suppliers to submit a quotation upon receipt of RFQ (Request for Quotation) from customers (MELCO)
• Create a MEUS quotation if necessary
• Perform a price and/or technical negotiation, when necessary, before MELCO issues PO to MEUS
• Generate MEUS PO and release it to the suppliers upon receipt of MELCO PO
• Monitor suppliers quality and ensure the deliverables are shipped by requested delivery date
• Classify any deliverables and/or technical data called out in MEUS PO and obtain end user information from MELCO in accordance with the procedure of the MEUS Export Compliance Program (ECP) prior to the export
• When cargo is on hand at the designated freight forwarder, prepare shipping documents to the delivery point outside of the US designated by customers
• After all the export compliance requirements as specified in MEUS ECP are met, generate shipping invoice and send it to the freight forwarder, thereby providing the forwarder with the authorization to export deliverables and/or technical data under MEUS power of attorney
• Perform other duties as assigned

Purchasing Assistant

Marketing

• Responsible for a variety of marketing activities focused on increasing sales of new and current Mitsubishi Electric Trane HVAC US (METUS) customers
• Work directly with the Regional Marketing Management on key initiatives including assessing dealer lead and marketing efforts to develop and implement improvement strategies
• Optimize lead management with Business Unit contractors, sales staff, and distributor staff
• Prepare weekly distributor lead reports, improving lead response and closure rates
• Plan and execute campaigns in conjunction with METUS Corporate Marketing team, outside agencies/contractors, and content developers
• Measure campaign success and report results to management team and Business Unit team
• Increase dealer, distributor, and Area Sales Managers utilization of effective sales tools
• Create, implement, and assess effectiveness of localized tools and marketing assets / content
• Plan and support local events to improve effectiveness of dealers and distributors in marketing METUS products
• Develop and deliver educational content to Business Unit sales staff, Diamond Contractors and Ductless Pros, and Distributor staff on HVAC / METUS marketing best practices and programs
• Willing to travel up to 40% for various Company meetings and training both domestically and possibly internationally

Senior Specialist, Regional Marketing

Sales

• Partner with distributor staff and contractors to execute growth plans while growing the Diamond Contractor Community.
• Further develop partnerships with distributors sales teams, contractors, utility companies and builders as necessary for sales growth.
• Sell the value proposition: Why Mitsubishi in tandem with offering the benefits of Mitsubishi's broad line of whole-home solutions.
• Participate in local professional groups, industry associations, Distributor trade shows and other event functions.
• Administer and conduct sales and applications training, marketing programs, and annual reviews at the contractor and distributor level.
• Assist distribution with inventory reporting and job quoting as needed.
• Develop Distributors sales personnel to be proficient in selling/offering Mitsubishi products to residential contractors.
• Develop Residential Market Strategy for the territory using market data.
• Maintain and update all new and existing contractor information in Salesforce.
• Develop proficiency in application and installation methods and techniques for new and existing products.
• Report to Regional Manager monthly on market conditions and activities.
• Work with Commercial BU counterparts as needed to capitalize on sales opportunities for the entire ME US product line.
• Willing to travel up to 50% within the assigned territory for distributor, dealer, trade organization meetings and outside of the assigned territory for various company meetings.

Area Sales Manager I, Residential HVAC

Billing Specialist

• Assist in collections for both EED Non-national and National service accounts.
• Support the Branch offices with their monthly service, billable callback and open order invoicing.
• Work with customer portal systems.
• Assist with preparing and submitting timely service billing for active service accounts.
• Work with account managers and branch administrators to ensure timely delivery of service invoicing.
• Provide necessary and required paperwork to customers or Project Managers associated with billing and accounts receivables.
• Interface with customers in such a manner that they have a strong/positive impression of the company.
• Various duties such as Notary.
• Assist with Monthly Closing List preparation.
• Provide support for Strategic Planning teams administrative needs.
• Perform other duties as assigned.

Senior Product Manager, Air-to-Water 1-Phase

Senior Mechanical Engineer, Water Products

Senior Mechanical Engineer, Water Products

Senior Mechanical Engineer, Water Products

Purchasing Assistant

Senior Specialist, Regional Marketing

Area Sales Manager I, Residential HVAC

Billing Administrator