Inside Sales Associate
MITER Brands
Inside Sales Associate
MITER Brands
full-time
Posted on:
Location Type: Office
Location: Phoenix • Arizona • 🇺🇸 United States
Visit company websiteSalary
💰 $20 - $27 per hour
Job Level
JuniorMid-Level
About the role
- Mastering our quoting platforms: CustomView and WebCP
- Managing the full quote-to-order process with precision and attention to detail
- Identifying product limitations and requirements (e.g., wind load, steel reinforcements)
- Reviewing and editing quotes, resolving discrepancies, and finalizing orders
- Communicating with dealers to clarify quote details and ensure accuracy
- Coordinating with production teams for CAD drawings and special order parts
- Determining shipping methods and charges, and submitting orders for production
- Supporting outside sales and ISS Level II teams with timely updates and solutions
- Handling dealer change requests and backorder communications
- Collaborating cross-functionally to resolve customer issues and ensure satisfaction
Requirements
- 1–2 years of customer service or inside sales experience
- Strong verbal and written communication skills
- High school diploma required; college coursework a plus
- Proficiency in Microsoft Office, especially Excel
- Experience in windows and doors industry is a plus
- Ability to multitask, prioritize, and stay calm under pressure
- A team-first mindset and a proactive approach to problem-solving
- Basic math skills including fractions, percentages, and decimals
Benefits
- Three comprehensive Medical plan options
- Prescription
- Dental
- Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO) and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quote-to-order processproduct limitationsCAD drawingsshipping methodsbasic math skillsfractionspercentagesdecimals
Soft skills
attention to detailstrong verbal communicationstrong written communicationmultitaskingprioritizationcalm under pressureteam-first mindsetproactive problem-solving
Certifications
high school diplomacollege coursework