Inside Sales Associate
MITER Brands
Inside Sales Associate
MITER Brands
full-time
Posted on:
Origin: • 🇺🇸 United States • Arizona
Visit company websiteSalary
💰 $20 - $27 per hour
Job Level
JuniorMid-Level
About the role
- Mastering our quoting platforms: CustomView and WebCP
- Managing the full quote-to-order process with precision and attention to detail
- Identifying product limitations and requirements (e.g., wind load, steel reinforcements)
- Reviewing and editing quotes, resolving discrepancies, and finalizing orders
- Communicating with dealers to clarify quote details and ensure accuracy
- Coordinating with production teams for CAD drawings and special order parts
- Determining shipping methods and charges, and submitting orders for production
- Supporting outside sales and ISS Level II teams with timely updates and solutions
- Handling dealer change requests and backorder communications
- Collaborating cross-functionally to resolve customer issues and ensure satisfaction
Requirements
- 1–2 years of customer service or inside sales experience
- Strong verbal and written communication skills
- High school diploma required; college coursework a plus
- Proficiency in Microsoft Office, especially Excel
- Experience in windows and doors industry is a plus
- Ability to multitask, prioritize, and stay calm under pressure
- A team-first mindset and a proactive approach to problem-solving
- Basic math skills including fractions, percentages, and decimals
