Inside Sales Associate
MITER Brands
Inside Sales Associate
MITER Brands
full-time
Posted on:
Location Type: Office
Location: Phoenix • Arizona • 🇺🇸 United States
Visit company websiteSalary
💰 $20 - $27 per hour
Job Level
JuniorMid-Level
About the role
- Mastering our quoting platforms: CustomView and WebCP
- Managing the full quote-to-order process with precision and attention to detail
- Identifying product limitations and requirements (e.g., wind load, steel reinforcements)
- Reviewing and editing quotes, resolving discrepancies, and finalizing orders
- Communicating with dealers to clarify quote details and ensure accuracy
- Coordinating with production teams for CAD drawings and special order parts
- Determining shipping methods and charges, and submitting orders for production
- Supporting outside sales and ISS Level II teams with timely updates and solutions
- Handling dealer change requests and backorder communications
- Collaborating cross-functionally to resolve customer issues and ensure satisfaction
Requirements
- 1–2 years of customer service or inside sales experience
- Strong verbal and written communication skills
- High school diploma required; college coursework a plus
- Proficiency in Microsoft Office , especially Excel
- Experience in windows and doors industry is a plus
- Ability to multitask, prioritize, and stay calm under pressure
- A team-first mindset and a proactive approach to problem-solving
- Basic math skills including fractions, percentages, and decimals
Benefits
- Three comprehensive Medical plan options
- Prescription
- Dental
- Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO) and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quoting platformsCustomViewWebCPCAD drawingsbasic math skillsfractionspercentagesdecimals
Soft skills
attention to detailstrong verbal communicationstrong written communicationmultitaskingprioritizationcalm under pressureteam-first mindsetproactive problem-solving